This Month's Focus

Artificial Intelligence

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ChatGPT app represents the latest step in CarMax’s ongoing AI evolution Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between generic AI capabilities & dealer needs A new survey report from LotLinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’ Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Trust Science launches annual survey to discover underwriting pain points

3 F&I industry groups praise regulatory actions in 4 states

KPA named among Top 20 health and safety training companies

Wolters Kluwer receives 2 Golden Bridge Awards

September auto defaults rise to highest point so far in 2019

autopom F&I products now include breakdown coverage

Last piece of Dealertrack uniFI adds 6 new features

RDN and ARA integrate to give instant visibility into compliance status of recovery agents

KBRA sees seasonal trends appear in September ABS indices

CFPB forms federal consumer financial law taskforce

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