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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Edmunds: Recent rate hikes are impacting financing, especially for new models

application
Wednesday, Oct. 3, 2018, 03:52 PM
SubPrime Auto Finance News Staff
When reacting to this week’s trade announcement coming from the White House, one of Edmunds experts cautioned that, “Given that new-vehicle prices are already stretched to record highs, things could take an ugly turn for consumer wallets, especially considering the ... [Read More]

ARA and TFA set to form one repossession association

Unity Pic for SPN
Tuesday, Oct. 2, 2018, 02:04 PM
SubPrime Auto Finance News Staff
Two of the largest repossession organizations are set to become one group. According to an announcement sent to SubPrime Auto Finance News on Tuesday morning, the American Recovery Association (ARA) and Time Finance Adjusters (TFA) are joining together. The statement ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Prestige Financial Services deploys artificial intelligence for subprime underwriting

artificial intelligence
Monday, Oct. 1, 2018, 02:57 PM
SubPrime Auto Finance News Staff
When roughly 70 percent of its applications resulted in turn downs, Prestige Financial Services responded by taking a significant step toward using machines instead of human manpower to examine applications and finalize underwriting. ZestFinance, a leading artificial intelligence (AI) software ... [Read More]

Another honor for president of Millennium Capital and Recovery

award winner
Friday, Sep. 28, 2018, 03:10 PM
SubPrime Auto Finance News Staff
One of the presenting sponsors of Used Car Week 2018 recently collected another accolade. Jayne Bronchetti, president of Millennium Capital and Recovery Corp., has been named one of Profiles in Diversity Journal’s Women Worth Watching for 2018 based on her ... [Read More]

Another Fed rate uptick pushes affordability limits

Federal reserve
Thursday, Sep. 27, 2018, 03:16 PM
Nick Zulovich, Senior Editor
The Federal Open Market Committee at the Federal Reserve voted unanimously to push the target range for the federal funds rate to 2 percent to 2.25 percent. Wednesday’s development marked the fourth rate hike this year, building expectations for at least ... [Read More]

Consumer confidence approaches nearly 20-year high

money-key
Wednesday, Sep. 26, 2018, 03:53 PM
SubPrime Auto Finance News Staff
Perhaps individuals not only are in position to take on automotive debt, but they also have sureness regarding the wherewithal to maintain monthly payments on their retail installment sales contracts. In fact, a leading indictor hasn’t been this high in ... [Read More]

SNAAC partners with Primeritus Financial Services

strategy picture
Wednesday, Sep. 26, 2018, 01:52 PM
SubPrime Auto Finance News Staff
Security National Automotive Acceptance Co. (SNAAC), a non-prime auto finance company, and Primeritus Financial Services, a provider of recovery management, skip-tracing, and remarketing services to the auto finance industry, announced their collaborative partnership on Tuesday. Primeritus will provide SNAAC its ... [Read More]

FTC explains new law involving credit freezes and fraud alerts

subprime credit report
Monday, Sep. 24, 2018, 03:32 PM
SubPrime Auto Finance News Staff
The Federal Trade Commission announced consumers — especially individuals who are trying to repair their credit profiles and are concerned about identity theft or data breaches — can freeze their credit and place one-year fraud alerts for free. Under the ... [Read More]

DIMONT to leverage Black Book history-adjusted valuations during claims process

car-interior
Monday, Sep. 24, 2018, 03:30 PM
SubPrime Auto Finance News Staff
Coming on the heels of establishing a relationship with defi SOLUTIONS, Black Book also announced a development involving its history adjusted valuations (HAV) data and resources being integrated with DIMONT, one of the largest providers of insurance claims adjusting and ... [Read More]

3 factors that influence employee compensation most

wages
Thursday, Sep. 20, 2018, 02:20 PM
SubPrime Auto Finance News Staff
Automotive Personnel founder and chief executive officer Don Jasensky tackled one of the most challenging work elements facing both employers and employees — financial compensation. Jasensky, who established his human resources firm in 1989, pinpointed what he believes are three ... [Read More]
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