GWC Warranty acknowledged that perhaps the most difficult obstacle to overcome in the dealership F&I office is getting customers to trust that the products store personnel are offering will be worth the added cost. The provider of used-vehicle service contracts ... [Read More]

Embellishing “stips” to enhance the figures sent to finance company underwriting departments landed a quartet of dealerships in trouble with a top federal regulator. This week, the Federal Trade Commission charged a group of four dealers operating in Arizona and ... [Read More]

As down payments and the amount financed for new- and used-vehicle deliveries at franchised dealerships stay on a steady pace, Edmunds noticed the impact of the Federal Reserve pushing interest rates higher are starting to leave a mark on APRs. ... [Read More]

KAR Auction Services on Wednesday elevated one of its executives with significant captive finance company experience to lead its division that offers vehicle service contracts. KAR announced Edmund Field has been named president of the company’s Preferred Warranties business unit. ... [Read More]

Figures that include six digits and a comma typically catch the attention of dealership management. EFG Companies recently calculated that the average EFG trainee generates an additional $204,605 per year in F&I income through a 22-percent performance increase. To help sustain ... [Read More]

Dealership and finance company managers have another free education option thanks to online availability. This week, Compli, a provider of automated HR and compliance program solutions, introduced CMS University. This four-course series of free masterclass-level online seminars focuses on how ... [Read More]

The next step in the collaboration involving the American Recovery Association and the National Automotive Finance Association unfolded on Wednesday. Continuing their repossession efficiency project, ARA unveiled its newly improved Certified Collateral Recovery Specialist (CCRS) program. The resulting baseline standards ... [Read More]

National Auto Care Corp. is changing hands again. The provider of F&I products, administration, consulting services, training and marketing support to independent agents, insurance companies, financial institutions, third-party administrators and credit unions, has entered into an agreement to be acquired ... [Read More]

While it’s been more than three months since individuals and businesses had to file their federal income forms, the Internal Revenue Service warned that many taxpayers have encountered individuals impersonating IRS officials — in person, over the telephone and via ... [Read More]

Automotive Personnel founder and chief executive officer Don Jasensky offered a strategy so finance companies and other employers can handle one of the most challenging portions of the hiring process — the potentially large chasm between the salary offered and ... [Read More]