Napleton’s customer experience success story In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Subprime not significant part of Q1 origination uptick

Why using pool factors can improve analysis subprime ABS credit losses

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
Read More

Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
Read More

Credit Acceptance finalizes $398M asset-backed financing

Another tech expert joins C-Level team at defi SOLUTIONS

Trump nomination to lead CFPB approved by Senate committee

ARA rolls out registration, theme and speakers for NARS 2019

Merchant Partners and Acima Credit join forces for repair option for subprime customers

PointPredictive fraud tools now available to all defi SOLUTIONS customers

July auto defaults maintain seasonal pattern

9 Hudson Cook attorneys named among America’s best

X