On Wednesday, Zoom Auto Protect announced the official rollout of its artificial intelligence-powered claims and concierge platform. The extended auto warranty provider highlighted its new system can deliver instant coverage decisions, nationwide repair shop integration, and improved customer satisfaction. “This ... [Read More]

The Federal Trade Commission is continuing to police operations that bill themselves as offering consumer debt relief. According to a news release, a federal court at the FTC’s request has temporarily halted an alleged debt relief services scheme that targeted ... [Read More]

TransUnion previously reported that consumers who have recently gone delinquent on their federal student loans because of policy changes have seen their credit scores drop by 60 points on average. That decrease might shift those individuals into the subprime credit ... [Read More]

The method in which auto dealers acquire used inventory is rapidly changing. Historically reliant on auctions and trade-ins, a surging demand for pre-owned vehicles and persistent market scarcity are compelling dealers to aggressively purchase directly from consumers at an unprecedented ... [Read More]

LegalShield’s Consumer Stress Legal Index (CSLI) climbed from March to June, and the company said it was driven by surging foreclosure and consumer finance legal inquiries, all rooted in increased debt. Analysts indicated the CSLI surged to 68.2, which is ... [Read More]

Two legal experts from Weltman, Weinberg & Reis tackled one of the most complex situations that auto finance companies and insurance providers might ever face. That’s when subrogation recovery intersects with a bankruptcy case, triggering even more questions that need ... [Read More]

If you’re hoping the Federal Reserve cuts interest rates this month, you might be disappointed. Comerica Bank predicted policymakers might not make a move until it’s time to celebrate Christmas, Hannukah and Kwanzaa. The Federal Open Market Committee will announce ... [Read More]

Being a music aficionado and chief economist, Cox Automotive’s Jonathan Smoke could have included some woeful blues tracks when he highlighted six points about the current performance of auto financing in his Auto Market Weekly Summary. While not mentioning songs ... [Read More]

Both summertime temperatures and the Dealertrack Credit Availability Index are on upward trajectories. Cox Automotive reported on Thursday that the June index reflected a second consecutive month of improved credit access, rising to 97.3. That’s up from 96.5 in May. ... [Read More]

The pool of consumers potentially falling into the subprime credit tier might grow by nearly 6 million individuals based on the trends connected with student loans recently highlighted by TransUnion. New research from TransUnion revealed that the number of consumers ... [Read More]