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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

3 ways to maintain subprime sales in any conditions

subprime clouds_15
Monday, Jan. 9, 2017, 03:34 PM
SubPrime Auto Finance News Staff
Regardless of which way the subprime breezes are blowing, GWC Warranty explained there are certain steps dealers can take to ensure their own subprime business doesn’t fluctuate with the annual ebbs and flows of the subprime market. The company that ... [Read More]

CFPB reviews depth student loans are impacting older borrowers

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Monday, Jan. 9, 2017, 03:32 PM
SubPrime Auto Finance News Staff
You might automatically assume if student loans — and difficulty in maintaining payments — are the hurdles to keeping the financing from being finalized for vehicle delivery, the customer surely is a recent college graduate. A new report from the ... [Read More]

S&P Global’s 5-point ABS projections for 2017

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Friday, Jan. 6, 2017, 04:28 PM
Nick Zulovich, Senior Editor
Before S&P Global Ratings credit analyst Amy Martin could even get to her slides containing projections for the auto ABS market, an observer who joined the firm’s webinar on Thursday asked which subprime ABS issuers are most vulnerable to negative ... [Read More]

New ProMax Unlimited dealer tool leverages Equifax employment data

employment pic
Friday, Jan. 6, 2017, 04:26 PM
SubPrime Auto Finance News Staff
Dealer Marketing Services, the makers of ProMax Unlimited, recently released Employment and Income Verification Service (EIVS); a tool that can enable dealerships to access valuable data provided by Equifax in order to verify a customer’s employment history and income early ... [Read More]

A dealer’s secret weapon: The underutilized auto finance source representative

hand shaking 2
Thursday, Jan. 5, 2017, 04:37 PM
George Ewing, Flagship Credit Acceptance
I recently came across an article titled, “J.D. Power: Speed No Longer Top Consideration When Selecting Finance Sources,” and it sparked my interest about what the modern retail automotive dealer leadership really wants to see from their finance companies when ... [Read More]

Foss retires from Credit Acceptance

Don Foss main for SPN
Wednesday, Jan. 4, 2017, 09:27 PM
SubPrime Auto Finance News Staff
One of the most noteworthy executives ever to participate in subprime auto financing has retired. Credit Acceptance announced late on Wednesday afternoon that founder Donald Foss, who most recently served as the company’s chairman, has decided to retire as an ... [Read More]

CFPB takes $23M action against TransUnion & Equifax

credit report
Wednesday, Jan. 4, 2017, 05:37 PM
SubPrime Auto Finance News Staff
In an action one of the credit bureaus acknowledged through a filing with the Securities and Exchange Commission, the Consumer Financial Protection Bureau confirmed on Tuesday that it took action against Equifax, TransUnion and their subsidiaries for what they regulator ... [Read More]

Industry notes: Updates from Reynolds, U Drive Acceptance & FICO

news
Wednesday, Jan. 4, 2017, 05:35 PM
SubPrime Auto Finance News Staff
Before the year closed, Reynolds and Reynolds added to its collection of libraries of standardized, legally reviewed finance and insurance (F&I) documents for dealers while a subprime finance company serving the Midwest — U Drive Acceptance — moved into new ... [Read More]

Ally set to finance $600M in Carvana contracts

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Wednesday, Jan. 4, 2017, 03:19 PM
SubPrime Auto Finance News Staff
Nearly a year after doubling the floor plan credit line for online retailer Carvana, Ally Financial announced a new agreement with the company on Wednesday where the finance company will make up to $600 million available to Carvana during the ... [Read More]

Auto finance news you might have missed to close 2016

news update 1
Tuesday, Jan. 3, 2017, 04:14 PM
SubPrime Auto Finance News Staff
With the staff at SubPrime Auto Finance News fresh for 2017, we gathered up some noteworthy announcements that arrived while we celebrated the close of a great year with family and friends. Among some of the highlights that came during ... [Read More]
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