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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

White Clarke Group appoints Weems as new marketing VP

businesswoman using smartphone
Wednesday, Jan. 18, 2017, 04:40 PM
SubPrime Auto Finance News Staff
This week, technology provider White Clarke Group announced the addition of Julie Weems to its North American team as vice president of marketing for the Americas. The company highlighted Weems, a marketing veteran in the auto finance industry, joins White ... [Read More]

Year-end auto defaults stay near usual level

analyst and 3 screens
Tuesday, Jan. 17, 2017, 04:29 PM
SubPrime Auto Finance News Staff
The auto finance default rate reported by S&P Dow Jones Indices and Experian for December fell in line at nearly the same reading as what analysts reported at the close of each of the previous two years. Data through December ... [Read More]

Experts urge compliance vigilance as Trump takes office

regulation and compliance puzzle
Monday, Jan. 16, 2017, 04:04 PM
SubPrime Auto Finance News Staff
Donald Trump will be inaugurated as the 45th president of the United States on Friday. But industry experts have warned dealerships and finance companies not to reduce their compliance efforts despite some deregulatory rhetoric that might have been shared during ... [Read More]

Roadster buying & leasing solution now integrated with F&I Express

marketplace button
Monday, Jan. 16, 2017, 03:59 PM
SubPrime Auto Finance News Staff
F&I Express recently announced that its finance and insurance platform is now integrated with Roadster, an eCommerce solutions provider for vehicle buying and leasing. Roadster’s dealerships now can provide buyers with accurate aftermarket product quotes and educational material using F&I ... [Read More]

S&P Global Ratings explains importance of alternative data in subprime auto ABS

money car
Friday, Jan. 13, 2017, 04:48 PM
SubPrime Auto Finance News Staff
Along with their latest assessment of the U.S. prime and subprime auto loan asset-backed securities (ABS) sectors, S&P Global Ratings analysts this week discussed how much alternative data has become a crucial component of their examination of subprime auto finance ... [Read More]

First Investors Financial Services leverages AutoGravity mobile technology

evaluating car with cell phone
Friday, Jan. 13, 2017, 04:45 PM
SubPrime Auto Finance News Staff
AutoGravity, a FinTech developer on a mission to transform auto financing by harnessing the power of the smartphone, this week announced a partnership with First Investors Financial Services, bringing the finance company’s indirect financing business onto the AutoGravity platform. The ... [Read More]

Equifax sees 1.5M consumers gaining more credit access

graph concept 3
Thursday, Jan. 12, 2017, 04:37 PM
SubPrime Auto Finance News Staff
In what the credit bureau thinks can be positive for the auto finance space, Equifax highlighted that its December 2016 Consumer Credit Impact analysis found that trended credit data used alongside a consumer’s traditional credit report could improve access to ... [Read More]

From the editor: Hudson’s latest book is a must read

tom book pic
Wednesday, Jan. 11, 2017, 04:08 PM
Nick Zulovich, Senior Editor
When reading through an email message or some other kind of material, the voice of the person who compiled it will stream through my mind if I know the individual’s tone and delivery. Not sure if this phenomena happens to ... [Read More]

Industry notes: PassTime to aid credit unions; Heritage Acceptance’s new VSC offering

news report stock photo
Wednesday, Jan. 11, 2017, 04:06 PM
SubPrime Auto Finance News Staff
Announcements recently arrived involving PassTime GPS, Heritage Acceptance and Sword Apak. LEVERAGE, the service corporation of the League of Southeastern Credit Unions & Affiliates (LSCU) that equips credit union partners with products and services to fulfill day-to-day needs, named PassTime ... [Read More]

The key to auto finance in 2017: Technology

binary & electricity
Tuesday, Jan. 10, 2017, 03:56 PM
Nick Zulovich, Senior Editor
Experts from Equifax, Fiserv and J.D. Power all agree: Technology is going to be the catalyst to keeping the financing cog in the automotive retail machine humming in 2017 at least near the level dealerships, finance companies and other service ... [Read More]
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