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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

How stretching to 84 months is overcoming $4K in negative equity

money 3
Tuesday, Dec. 6, 2016, 04:11 PM
Nick Zulovich, Senior Editor
Imagine you’re trying to complete a “first pencil” with a customer who is either in the showroom or communicating through the chat function on your website. The customer has a trade, and better yet, it’s a model you know will ... [Read More]

Deep subprime used financing sinks to 9-year low

graph concept 1
Monday, Dec. 5, 2016, 04:01 PM
SubPrime Auto Finance News Staff
Part of the dialogue happening at the recent SubPrime Forum during Used Car Week stemmed from whether or not finance companies — especially ones that specialize in subprime paper — were tightening their underwriting. Furthermore, companies such as Consumer Portfolio ... [Read More]

What does the election result mean for the CFPB?

gavel and documents
Friday, Dec. 2, 2016, 03:41 PM
David Silverman, Silverman Law
The Republicans control both the legislative and executive branches of government for only the third time since 1929, the previous times being 2001 and 2003 with President George W. Bush. It would seem to be an opportunity for an end ... [Read More]

New York Fed & Fitch tackle 2 subprime trends

subprime clouds
Thursday, Dec. 1, 2016, 03:40 PM
Nick Zulovich, Senior Editor
As Fitch Ratings shared its latest update on the auto ABS market, analysts at the Federal Reserve Bank of New York indicated 3.6 percent of auto financing contracts stood at 90 or more days delinquent at the end of September. ... [Read More]

White Clarke Group examines global market uncertainty

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Wednesday, Nov. 30, 2016, 04:45 PM
SubPrime Auto Finance News Staff
So far in 2016, analysts at White Clarke Group contend that the auto and asset finance industry has coped well with uncertainty. “While forecasts have been trimmed during the year, they have not been cut so savagely as to threaten the ... [Read More]

21 staunch CFPB defenders ask for appeals court review

court of appeals
Wednesday, Nov. 30, 2016, 04:43 PM
SubPrime Auto Finance News Staff
A collection of 21 current and former federal lawmakers who might be considered the staunchest supporters of the Consumer Financial Protection Bureau filed an amicus brief on Tuesday asking the U.S. Court of Appeals for the District of Columbia Circuit ... [Read More]

GM Financial completes $35M addition to Texas facility

handshake in front of company
Tuesday, Nov. 29, 2016, 03:45 PM
SubPrime Auto Finance News Staff
On Tuesday, General Motors Financial announced the completion of a new addition to its Arlington Operations Center campus in Arlington, Texas, with a ribbon-cutting ceremony that featured remarks from state Sen. Brian Birdwell, state Rep. Chris Turner, city of Arlington ... [Read More]

Credit Acceptance & Prestige Financial Services claim workplace accolades

Award
Monday, Nov. 28, 2016, 04:30 PM
SubPrime Auto Finance News Staff
Both Credit Acceptance Corp. and Prestige Financial Services each recently received honors for how great their workplaces are. Credit Acceptance was among the 2016 Top Workplaces honored by The Detroit Free Press, having been named the No. 2 workplace in ... [Read More]

We want nominations for our 2017 CEO Issue

SubPrime_CEOIssue-01
Monday, Nov. 28, 2016, 03:32 PM
SubPrime Auto Finance News Staff
We’re beginning 2017 by engaging the industry again with one of our most successful projects — The CEO Issue. In an ongoing effort to recognize the chief executive officers who are flourishing in today’s competitive marketplace, SubPrime Auto Finance News ... [Read More]

NAL becomes newest FactorTrust client

business handshake
Wednesday, Nov. 23, 2016, 03:57 PM
SubPrime Auto Finance News Staff
Alternative credit information provider FactorTrust recently added National Auto Lenders as a new customer to enhance the auto finance company’s underwriting process. Both FactorTrust and NAL insisted non-prime auto financing has seen a steady increase in recent years due to ... [Read More]
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