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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

MVSC introduces title solution to help California & Nevada credit unions

sky and computer seamless
Wednesday, Nov. 23, 2016, 03:50 PM
SubPrime Auto Finance News Staff
As part of its continued national expansion and in response to demand from credit unions, Motor Vehicle Software Corp. (MVSC) introduced its proprietary Vitu Lending solution to the California and Nevada Credit Union League. MVSC explained Vitu’s solution can offer ... [Read More]

S&P spots slower deterioration in subprime ABS

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Tuesday, Nov. 22, 2016, 04:29 PM
SubPrime Auto Finance News Staff
According to its latest analysis of auto loan ABS transactions shared with SubPrime Auto Finance News, S&P Global Ratings said it is expecting managed portfolio losses to rise for the remainder of 2016 and possibly 2017. However, in reviewing these ... [Read More]

7 auto financing highlights from Used Car Week

used car week pic for SPN
Monday, Nov. 21, 2016, 05:15 PM
Nick Zulovich, Senior Editor
To all the auto financing executives and experts who came to Las Vegas for Used Car Week, we thank you for making this year’s SubPrime Forum and Re3 Conference the most engaging and successful industry gatherings Cherokee Media Group has ... [Read More]

O’Donovan named Chase Auto Finance CEO

board of directors table
Monday, Nov. 21, 2016, 04:45 PM
SubPrime Auto Finance News Staff
According to a document referenced in recent reports and also shared with SubPrime Auto Finance News, Chase Auto Finance named Mark O’Donovan as chief executive officer. O’Donovan succeeds Thasunda Duckett, who was named CEO of Chase’s consumer bank last month. ... [Read More]

Competition forces Nicholas Financial to make cuts

businessman charts
Friday, Nov. 11, 2016, 03:38 PM
Nick Zulovich, Senior Editor
Nicholas Financial top management explained intense competition for subprime paper triggered not only modifications of its infrastructure and human capital, but also how many contracts the finance company booked during the second quarter of its current fiscal year. The company ... [Read More]

Matrix Warranty Solutions now part of F&I Express network

buying car with phone
Friday, Nov. 11, 2016, 03:36 PM
SubPrime Auto Finance News Staff
Officials announced this week that Matrix Warranty Solutions is now a part of the F&I Express network of more than 130 aftermarket service providers. Matrix Warranty Solutions highlighted that its programs are backed by a contractual liability insurance policy issued ... [Read More]

Current amount of subprime paper is ‘probably a good thing’

subprime clouds
Thursday, Nov. 10, 2016, 03:36 PM
Nick Zulovich, Senior Editor
With subprime paper representing only about 16 percent of the total outstanding auto finance balance figure TransUnion reported for the third quarter, the bureau’s top industry analyst indicated that’s not too much lower-end paper currently in portfolios. “Overall, it’s probably ... [Read More]

Finance industry reaction to Trump victory

voting stock photo
Wednesday, Nov. 9, 2016, 05:21 PM
Nick Zulovich, Senior Editor
The historic result of Tuesday’s presidential election created rippling reactions throughout the financial services community, with many organization leaders looking forward to working with President-elect Donald Trump and a Republican-led Congress. “I would say that just like the rest of the ... [Read More]

DealerVault claims 13 of top 25 dealer groups leverage its data platform

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Wednesday, Nov. 9, 2016, 05:19 PM
SubPrime Auto Finance News Staff
According to DealerVault, its objective is to protect the “dealership data goldmine.” It’s all of the customer data that might have arrived through website leads, the F&I office or the service drive. With some industry analysts’ expectations of customer data ... [Read More]

Credit Acceptance Q4 origination volume off to soft start

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Tuesday, Nov. 8, 2016, 03:46 PM
Nick Zulovich, Senior Editor
While still making healthy gains in consolidated net income, Credit Acceptance chief executive officer Brett Roberts pointed to data the subprime finance company shared as part of its third-quarter financial statement to explain how competitive the market is to grow ... [Read More]
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