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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

GWC Warranty names strategic brand manager

new hire
Friday, Oct. 21, 2016, 03:25 PM
SubPrime Auto Finance News Staff
This week, used-vehicle service contract and related finance and insurance product provider GWC Warranty announced the addition of Therese Pramick as its new strategic brand manager. As a member of the marketing department, the company explained Pramick will be responsible ... [Read More]

Why Carvana’s prequalification program is unique

loan approval
Thursday, Oct. 20, 2016, 03:12 PM
SubPrime Auto Finance News Staff
FactorTrust vice president of auto finance Scott Brackin viewed the move made by Carvana to launch a prequalification financing program as more than just a lever the online auto retailer is pulling to turn used vehicles. What piqued Brackin’s interest ... [Read More]

CPS satisfied with Q3 results despite drop in originations

money 3
Wednesday, Oct. 19, 2016, 03:26 PM
Nick Zulovich, Senior Editor
Consumer Portfolio Services chairman and chief executive officer Brad Bradley acknowledged that he thought the company would operate like other subprime auto finance providers during the third quarter — tightening up underwriting and not booking as much paper. Turns out ... [Read More]

FactorTrust integrates database with Provenir

integration button
Wednesday, Oct. 19, 2016, 03:25 PM
SubPrime Auto Finance News Staff
This week, FactorTrust finalized the integration of its database with risk analytics and decision solutions provider Provenir in an effort to offer Provenir’s clients exposure to a greater pool of creditworthy borrowers. “Combining FactorTrust’s ability to accurately mine and score ... [Read More]

Automotive Compliance Consultants urges dealers to stay vigilant despite action against CFPB

accountability pic
Tuesday, Oct. 18, 2016, 02:35 PM
SubPrime Auto Finance News Staff
Automotive Compliance Consultants advised dealerships to remain vigilant and attentive to consumer business practices even though the U.S. Court of Appeals recently ruled the leadership structure of the Consumer Financial Protection Bureau is unconstitutional. “The CFPB has been the biggest ... [Read More]

Western Funding picks former Credit Acceptance & Wells Fargo manager as VP

new job button
Friday, Oct. 14, 2016, 04:03 PM
SubPrime Auto Finance News Staff
Western Funding, a specialized consumer finance company and subsidiary of Westlake Financial Services, this week named Garrett Weyrich as its new vice president of sales and marketing. Weyrich joins Western Funding with more than 17 years of auto finance experience. ... [Read More]

As delinquency ticks up, market still seen as ‘extremely favorable’

graph concept 1
Friday, Oct. 14, 2016, 03:58 PM
Nick Zulovich, Senior Editor
Both S&P Global Ratings and the American Bankers Association spotted rises in auto finance delinquencies in their recent reports, but Cox Automotive chief economist Tom Webb insisted this week that the “overall financing environment remains extremely favorable.” According to results ... [Read More]

Companies might challenge CFPB after court ruling

board of directors table
Wednesday, Oct. 12, 2016, 04:11 PM
Nick Zulovich, Senior Editor
More industry reaction percolated stemming from Tuesday’s decision by the U.S. Court of Appeals for the District of Columbia Circuit involving the Consumer Financial Protection Bureau, which on the same day handed out a $28.5 million enforcement action against Navy ... [Read More]

Reynolds adds Georgia F&I Library; more than 30 states now available

regulation and compliance puzzle
Wednesday, Oct. 12, 2016, 04:08 PM
SubPrime Auto Finance News Staff
Reynolds and Reynolds recently released the Reynolds LAW Georgia F&I Library, which is a comprehensive catalog of standardized, legally reviewed finance and insurance (F&I) documents for franchised dealers in the state of Georgia. The company now has developed more than ... [Read More]

Court calls CFPB ‘unconstitutionally structured’

gavel 3
Tuesday, Oct. 11, 2016, 08:14 PM
SubPrime Auto Finance News Staff
What some legal watchers consider to be the second-highest court in the nation called the Consumer Financial Protection Bureau “unconstitutionally structured” on Tuesday. The U.S. Court of Appeals for the District of Columbia Circuit ruled in favor of a finance ... [Read More]
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