Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Experts see Middle East conflict making current car & credit markets even more challenging
Tuesday, Mar. 24, 2026, 10:27 AM
With additional insight about affordability, FICO watches averages credit scores tick lower again
Wednesday, Mar. 25, 2026, 11:27 AM
PODCAST: Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business
Wednesday, Mar. 25, 2026, 01:05 PM
Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Jennifer Turnage, who is chief executive officer of Primeritus Financial Services. Turnage talks with Cherokee Media Group senior editor Nick Zulovich about the importance ... Listen Here
Wednesday, Mar. 25, 2026, 05:01 PM
Industry Elite honoree Kelly Wyatt on 25-year career with GM Financial
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Kelly Wyatt, who is chief digital officer with GM Financial. Wyatt shares a conversation with Cherokee Media Group senior editor Nick Zulovich about being ... Listen Here
Wednesday, Mar. 25, 2026, 04:43 PM
Industry Elite: Sean Morgan of Westlake Financial
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Sean Morgan, who is executive vice president of finance and operations at Westlake Financial. Morgan talks with Cherokee Media Group senior editor Joe Overby ... Listen Here
Monday, Mar. 23, 2026, 03:07 PM
Compliance diary post No. 2: Green check marks look so pretty
Monday, Oct. 3, 2016, 03:48 PM
Nick Zulovich, Senior Editor
The green check mark I received through the online testing platform of the National Automotive Finance Association’s Consumer Credit Compliance Certification Program sure did look pretty this past weekend. Instructors Patty Covington and Eric Johnson closed the Module 1 training ... [Read More]
Auto finance growth at 3.5% through first half of year
Monday, Oct. 3, 2016, 03:30 PM
SubPrime Auto Finance News Staff
When Equifax looked at its most recent auto finance data, analysts considered the trend that finance companies might be tightening their underwriting a bit. Still based on the August Equifax National Consumer Credit Trends Report, analysts noticed what they called ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
The Dealer’s Guide to Smarter GPS Tracking
A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist
Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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FTC charges 9 Los Angeles stores with yo-yo financing & payment packing
Friday, Sep. 30, 2016, 03:34 PM
SubPrime Auto Finance News Staff
Two noncompliant practices consumer advocates often cite to criticize how financing happens at dealerships — yo-yo financing and payment packing — appeared in the rundown of charges made by the Federal Trade Commission against nine Los Angeles-area dealerships and their ... [Read More]
XpressCredit’s BookOut tool now integrated with NADA UCG values
Friday, Sep. 30, 2016, 03:29 PM
SubPrime Auto Finance News Staff
XpressCredit — a provider of a web-based, indirect lending platform for independent dealerships —recently entered into an agreement with NADA Used Car Guide to accelerate the used vehicle sale and loan approval process. Executives explained the integration of NADA Used ... [Read More]
Wells Fargo to pay $24M over SCRA allegations by DOJ & OCC
Thursday, Sep. 29, 2016, 08:02 PM
SubPrime Auto Finance News Staff
Another action involving regulators leveraging the power of the Servicemembers Civil Relief Act (SCRA) surfaced on Thursday afternoon. The Justice Department announced that Wells Fargo Bank, doing business as Wells Fargo Dealer Services, has agreed to change its policies and ... [Read More]
CFPB complaint tally surges past 1M
Thursday, Sep. 29, 2016, 02:24 PM
SubPrime Auto Finance News Staff
The Consumer Financial Protection Bureau made it official this week. As of the reading stemming from its September update, the bureau now has handled more than 1 million consumer complaints. "Since opening our doors in 2011, we have handled over ... [Read More]
Yellen acknowledges how bank regulatory burdens can vary
Wednesday, Sep. 28, 2016, 04:06 PM
SubPrime Auto Finance News Staff
The opening statements Federal Reserve chair Janet Yellen gave to the U.S. House Financial Services Committee certainly appeared to give the sense policymakers recognize the significant difference in banks that might offer auto financing, especially ones with a nationwide footprint versus ... [Read More]
White Clarke Group adds Fried to US consultancy division
Wednesday, Sep. 28, 2016, 04:02 PM
SubPrime Auto Finance News Staff
On Wednesday, White Clarke Group announced the appointment of Allan Fried to its North American consultancy division as senior consultant. Fried joined the business in August. The company described Fried as a “finance technology heavyweight” who is well-known in the ... [Read More]
Fitch spots softer credit performance & slowing growth
Tuesday, Sep. 27, 2016, 02:42 PM
SubPrime Auto Finance News Staff
The latest report from Fitch Ratings indicated U.S. auto loan and lease credit performance will likely continue to deteriorate in the second half of 2016 and into 2017. Analysts noted year-over-year credit performance deteriorated for auto finance companies in the ... [Read More]
Compliance diary post No. 1: That’s a lot of information
Monday, Sep. 26, 2016, 04:31 PM
Nick Zulovich, Senior Editor
Patty Covington cautioned me beforehand that the opening module of the National Automotive Finance Association’s Consumer Credit Compliance Certification Program would be like drinking from a firehose. Well, she didn’t exaggerate. However, the way she and fellow instructor Eric Johnson ... [Read More]
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