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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Refinancing on the rise with firms like SpringboardAuto.com leveraging technology

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Friday, Jul. 15, 2016, 03:41 PM
Nick Zulovich, Senior Editor
TransUnion senior vice president and automotive business leader Jason Laky indicated auto refinancing still is a “small” portion of all new quarterly originations. However, start-up companies such as SpringboardAuto.com are aiming to boost the volume figure by creating online opportunities ... [Read More]

Auto Title Express moves to new Louisiana location

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Friday, Jul. 15, 2016, 03:37 PM
SubPrime Auto Finance News Staff
Auto Title Express, an operating unit of Cox Automotive brand Dealertrack, announced the grand opening of its new Louisiana location is set for Monday. After more than 59 years serving the community, Auto Title Express is moving from its longtime ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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The ART of AI: A Dealership Guide to Deploying AI With Confidence

AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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2 trends spark OCC’s concern about banks’ auto activity

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Thursday, Jul. 14, 2016, 03:35 PM
SubPrime Auto Finance News Staff
Equifax and Moody’s Analytics recently suggested commercial banks should consider borrowers who might fall in the non-prime or even subprime tiers to enhance their auto-finance opportunities. Evidently, officials from the Office of the Comptroller of the Currency (OCC) disagree stemming ... [Read More]

SCUSA’s 4th leadership change in past 12 months

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Wednesday, Jul. 13, 2016, 03:22 PM
SubPrime Auto Finance News Staff
Santander Consumer USA Holdings made its fourth significant executive leadership change in the past 12 months as Blythe Masters resigned from the finance company’s board of directors on Tuesday to take on a new role with Banco Santander. While Masters ... [Read More]

TransUnion: Consumers less likely to complete longer-term loans

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Tuesday, Jul. 12, 2016, 03:56 PM
Nick Zulovich, Senior Editor
Jason Laky, senior vice president and automotive business leader for TransUnion, explained that there are generally two reasons why consumers would want to take on a longer-term vehicle installment contract. One reason can be a positive for a finance company; ... [Read More]

ABA upbeat about Q1 delinquency rates

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Monday, Jul. 11, 2016, 02:33 PM
SubPrime Auto Finance News Staff
Auto financing metrics within the American Bankers Association’s latest Consumer Credit Delinquency Bulletin showed mixed movement in the first quarter as the overall reading prompted the assessment that consumers continued to manage their finances responsibly. Delinquencies settled lower in seven ... [Read More]

defi SOLUTIONS to blend reporting & analytics into platform

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Monday, Jul. 11, 2016, 02:32 PM
SubPrime Auto Finance News Staff
Continuing a string of developments that have included a new client and an integration with another industry service provider, loan origination system (LOS) provider defi SOLUTIONS recently announced that the company will be expanding its product offerings to include a ... [Read More]

The great debate: To take action or to wait

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Friday, Jul. 8, 2016, 01:54 PM
Steve Roennau , EFG Companies
Subprime Analytics recently reported the largest reduction in subprime auto finance down payments since 2011. Subprime auto finance down payments experienced a 15 percent year-over-year decrease in 2015. While down payments are down, the amount financed is up. According to ... [Read More]

Sword Apak names Bunch as VP of global sales

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Friday, Jul. 8, 2016, 01:52 PM
SubPrime Auto Finance News Staff
Sword Apak announced on Friday that Jeff Bunch — whose professional career includes time with Manheim, Black Book, Auction Credit Enterprises and America’s Auto Auctions — is now with the wholesale floor planning software provider as its vice president of ... [Read More]

S&P says subprime ABS trends ‘mixed’ in May

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Thursday, Jul. 7, 2016, 02:09 PM
SubPrime Auto Finance News Staff
S&P Global Ratings described collateral performance for the subprime sector in its latest U.S. Auto Loan ABS Tracker as “mixed.” Overall on a year-over-year basis, analysts indicated the performance for both the prime and subprime sectors exhibited higher losses and ... [Read More]
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