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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

F&I Express and First Equity Payment complete integration

integration button
Wednesday, May. 11, 2016, 03:22 PM
SubPrime Auto Finance News Staff
F&I Express recently finalized an integration with First Equity Payment to better serve their dealership clients by fully integrating their eContracting capabilities. F&I Express has aggregated a network of more than 110 automotive aftermarket insurance providers in an online portal ... [Read More]

How vehicle lines of credit could aid subprime borrowers

hand with 50s
Tuesday, May. 10, 2016, 03:22 PM
SubPrime Auto Finance News Staff
Tony Hughes and Michael Vogan of Moody’s Analytics proposed what some finance company executives might consider an outside-the-box idea to help their customers who are stretching contract terms as long as possible in order to keep monthly payments affordable and ... [Read More]

Negative equity is growing, especially on car notes

money car
Monday, May. 9, 2016, 04:12 PM
Nick Zulovich, Senior Editor
NADA Used Car Guide gave SubPrime Auto Finance News an exclusive look at its latest white paper that examines a new way of financing in light of lengthening terms and deeper negative equity positions. During a conversation on Monday, executive ... [Read More]

GWC Warranty names new VP of training

new hire
Monday, May. 9, 2016, 04:05 PM
SubPrime Auto Finance News Staff
GWC Warranty recently hired Tom Blackwell as its new area vice president of training. The company highlighted that Blackwell will lead the development and implementation of innovative training programs for GWC Dealer Consultants, providing them with the tools and resources ... [Read More]

3 industry groups find similar concerns with CFPB arbitration proposal

arbitration agreement
Friday, May. 6, 2016, 03:13 PM
SubPrime Auto Finance News Staff
Three large industry organizations — the American Financial Services Association, the American Bankers Association and the Consumer Bankers Association — all found similar issues with the proposed rule governing arbitration released on Thursday by the Consumer Financial Protection Bureau. As ... [Read More]

EFG among BenchmarkPortal’s Top 100 call centers

business excellence
Friday, May. 6, 2016, 03:10 PM
SubPrime Auto Finance News Staff
Coinciding with the recent hiring of a former executive at Hyundai and Nissan as vice president of product development, EFG Companies highlighted this week that it is the only F&I product provider to be named to the BenchmarkPortal Top 100 call centers ... [Read More]

CFPB finalizes proposal for arbitration changes

news report stock photo
Thursday, May. 5, 2016, 01:26 PM
SubPrime Auto Finance News Staff
The auto finance industry has new terminology for what the Consumer Financial Protection Bureau refers to as arbitration — "contract gotchas." Ahead of a field hearing scheduled for later today in Albuquerque, N.M., the CFPB early on Thursday released its ... [Read More]

5 findings from Black Book’s finance company survey

survey
Wednesday, May. 4, 2016, 03:19 PM
Nick Zulovich, Senior Editor
Released a day after AutoData Corp. indicated April new-vehicle sales rose both sequentially and year-over-year, Black Book released results of its recent survey taking the pulse of the finance company community. And that community is pretty upbeat about its prospects ... [Read More]

SNAAC outlines aggressive growth plan

growth plan
Wednesday, May. 4, 2016, 03:16 PM
SubPrime Auto Finance News Staff
Top executives at Security National Automotive Acceptance Co. (SNAAC) highlighted how they are executing an aggressive growth plan based on a strategy to add a significant number of dealership customers throughout the United States. To accomplish these goals, SNAAC recently ... [Read More]

Ally sticks to strategy as Q1 originations soften

loan application
Tuesday, May. 3, 2016, 02:45 PM
Nick Zulovich, Senior Editor
Ally Financial chief executive officer Jeffrey Brown articulated a host of reasons why the finance company’s $800 million decline in originations year-over-year is not a cause for concern, as it set records in other metrics associated with first-quarter originations. Brown ... [Read More]

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