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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

New solution aims to complete delivery within Web-connected vehicle

shutterstock_3477800
Monday, Nov. 2, 2015, 04:30 PM
SubPrime Auto Finance News Staff
DocuSign and Visa recently showcased a new proof-of-concept that is geared to bring together secure contracts and payments made online via connected vehicles. The DocuSign demo highlights how consumers can drive a vehicle off the lot in a matter of ... [Read More]

GM Financial maintains subprime presence

subprime clouds
Friday, Oct. 30, 2015, 03:35 PM
Nick Zulovich, Editor
General Motors Financial president and chief executive officer Dan Berce took multiple opportunities after the finance company reported its third-quarter performance to state that despite being elevated to be the captive for the parent OEM, the company remains a significant ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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4 findings from BillingTree’s 2015 payment survey

credit card machine
Friday, Oct. 30, 2015, 03:30 PM
SubPrime Auto Finance News Staff
BillingTree highlighted four main observations from its Consumer Finance Business Strategy and Technology Survey 2015; a project geared to try to understand the usage of payment technology solutions and the priorities of decision-making consumer lending professionals as well as to ... [Read More]

Colorado & Oregon now part of Reynolds’ F&I library

puzzle pieces coming together
Friday, Oct. 30, 2015, 03:27 PM
SubPrime Auto Finance News Staff
Reynolds and Reynolds recently rolled out the availability of a comprehensive catalog of standardized, legally reviewed finance and insurance documents for franchised dealers in two more states — Oregon and Colorado. The Reynolds LAW Oregon F&I Library contains a variety ... [Read More]

CFPB hands SNAAC $3.2M penalty over collections

gavel 4
Wednesday, Oct. 28, 2015, 06:08 PM
Nick Zulovich, Editor
The Consumer Financial Protection Bureau pinched another player in the auto finance space over its debt collection practices. On Wednesday, the CFPB filed an administrative order against Security National Automotive Acceptance Co. (SNAAC), a finance company specializing in loans to ... [Read More]

CFPB complaint total rises to 726K

complaint department
Wednesday, Oct. 28, 2015, 04:12 PM
SubPrime Auto Finance News Staff
As of Oct. 1, the Consumer Financial Protection Bureau reported that the agency has handled 726,000 complaints nationally. Along with a closer look at complaints coming from Chicago, officials noted some of the highlights from the statistics in this month’s ... [Read More]

ProMax Unlimited unveils 1st of 3 new soft pull solutions

credit score image
Wednesday, Oct. 28, 2015, 04:10 PM
SubPrime Auto Finance News Staff
Dealer Marketing Services, makers of ProMax Unlimited, recently released the first tool in a line of three new consumer credit soft pull products. The first solution is Instant Score, which is fueled through a partnership with Equifax. ProMax highlighted that ... [Read More]

Heritage Acceptance names VP of sales & marketing

new hire 2
Wednesday, Oct. 28, 2015, 04:07 PM
SubPrime Auto Finance News Staff
Heritage Acceptance Corp., a finance company specializing in purchasing vehicle retail installment contracts through a network of more than 600 dealers throughout the Midwest, named Mike Monaghan as vice president of sales and marketing this week. Heritage highlighted Monaghan brings ... [Read More]

This year’s SubPrime Auto Finance Executive of the Year

Dan Ulatowski for spn site
Monday, Oct. 26, 2015, 03:21 PM
Nick Zulovich, Editor
SubPrime Auto Finance News announced this year’s recipient of the SubPrime Auto Finance Executive of the Year Award, presented by Black Book Lender Solutions. The accolade is going to Dan Ulatowski, who is the chief sales officer at Credit Acceptance, ... [Read More]

More evidence of millennials not understanding credit

businesswoman using smartphone
Monday, Oct. 26, 2015, 03:15 PM
SubPrime Auto Finance News Staff
According to a new survey released by TransUnion, millennials are less likely than baby boomers to identify milestone life events that could affect their credit. In fact, officials determined less than half of millennials surveyed could cite specific major life ... [Read More]

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