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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

6 ‘knockout factors’ to find great employees

handshake in front of company
Wednesday, Jul. 8, 2015, 02:26 PM
Don Jasensky, Automotive Personnel
We have learned the value of establishing “knockout factors” at the beginning of every search.  These are factors that are so important that, no matter how qualified a candidate may otherwise be, they will be “knocked out of contention” if ... [Read More]

Metrolina Credit elevates branch manager to field supervisory post

movin' on up
Wednesday, Jul. 8, 2015, 02:23 PM
SubPrime Auto Finance News Staff
Metrolina Credit Co. recently established its first field supervisory position to help support the continued success and growth of its branch network throughout North and South Carolina.  To fill this position, Metrolina Credit promoted Stan Joyce to regional manager. Joyce ... [Read More]

6 components of Santander’s latest enforcement action from Federal Reserve

meeting room
Tuesday, Jul. 7, 2015, 06:08 PM
SubPrime Auto Finance News Staff
Within a seven-day span that included the co-founder and chief executive officer resigning and the chief financial officer being promoted to take his place, Santander Consumer USA’s parent company reached an enforcement action agreement with the Federal Reserve Bank of ... [Read More]

SCUSA maintains strategy now with Kulas as CEO

Jason Kulas at AFSA for SPN
Monday, Jul. 6, 2015, 04:13 PM
Nick Zulovich, Editor
Just before the Fourth of July holiday began, Santander Consumer USA Holdings made a series of leadership changes, including the appointment of Jason Kulas as chief executive officer to succeed Thomas Dundon, the finance company’s founder who will continue to ... [Read More]

2 Las Vegas dealers settle FTC complaints

gavel and money
Monday, Jul. 6, 2015, 04:06 PM
SubPrime Auto Finance News Staff
The Federal Trade Commission recently reported two franchised dealers in Las Vegas agreed to settle charges that they used deceptive ads to promote the sale or leasing of their vehicles, including advertising heavily discounted prices that were not generally available ... [Read More]

4 features of GWC Warranty iPad app

GWC iPad App_screenshot_2 for SPN
Monday, Jul. 6, 2015, 04:04 PM
SubPrime Auto Finance News Staff
GWC Warranty, a provider of vehicle service contracts and related finance and insurance products sold through dealers, recently unveiled the new GWC Warranty Dealer App for iPads that’s now available in the Apple App Store. The company highlighted the GWC ... [Read More]

3 captives reportedly capping markup at 100 bps

money 3
Thursday, Jul. 2, 2015, 04:31 PM
Nick Zulovich, Editor
How much F&I income dealerships can generate might have sustained another impediment stemming from a published report that surfaced this week. SubPrime Auto Finance News connected with Ben Saul, who is a partner in Goodwin Procter’s consumer financial services litigation ... [Read More]

2 risk components have OCC watching auto performance

graph concept 3
Wednesday, Jul. 1, 2015, 02:47 PM
SubPrime Auto Finance News Staff
All of those vehicle installment contracts with terms of 72 months or longer are prompting one of the top federal regulators of commercial banks to keep a close eye on auto financing. The latest report from the Office of the ... [Read More]

Study reinforces marketing to bankrupt individuals

bankruptcy
Wednesday, Jul. 1, 2015, 02:45 PM
SubPrime Auto Finance News Staff
OnlineBKmanager.com released findings of a study comparing the company’s exclusive daily lead program to its weekly program. The marketing provider’s study indicated the automotive bankruptcy market is consistent throughout the United States. The company noted dealers in small, medium and ... [Read More]

Equifax, 700 Credit improve verification solution

sales agreement 3
Wednesday, Jul. 1, 2015, 02:43 PM
SubPrime Auto Finance News Staff
During the recent National Independent Automobile Dealers Convention, Equifax expanded its partnership with 700 Credit to offer dealers a more advanced level of income and employment verification capabilities. Officials recapped that Equifax income and employment solutions are powered by The Work ... [Read More]

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