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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

AG penalizes 23 NY dealerships over deceptive advertising

news report stock photo
Tuesday, Jul. 14, 2015, 03:34 PM
SubPrime Auto Finance News Staff
What law enforcement considers to be deceptive advertising associated in part with vehicle financing is continuing to hit New York dealerships in the pocketbook. New York attorney general Eric Schneiderman announced two separate settlements on Tuesday involving 23 franchised dealerships ... [Read More]

2 suggestions for maintaining profitability

sales increase
Monday, Jul. 13, 2015, 03:19 PM
SubPrime Auto Finance News Staff
While the Office of the Comptroller of the Currency acknowledged vehicle installment contract delinquencies are are at “manageable” levels now, FICO’s analytic team recently offered a pair of recommendations to help finance companies protect profitability in case those conditions deteriorate. ... [Read More]

How F&I training can add ‘prestige’ to job

training
Monday, Jul. 13, 2015, 03:15 PM
Nick Zulovich, Editor
When IDDS Group co-founder and chief executive officer Max Zanan arrives at a dealership to conduct a consulting and training session, he acknowledged that he rarely sees any documents hanging within the F&I department that shows managers are certified through ... [Read More]

GSFSGroup organizes program to serve veterans

GSFS_VeteransService for SPN
Monday, Jul. 13, 2015, 03:11 PM
SubPrime Auto Finance News Staff
Associates from GSFSGroup, a nationwide provider and administrator of F&I products, recently banded together to honor the nation’s military veterans by collecting, assembling and delivering hundreds of care packages to the Michael E. DeBakey VA Medical Center in Houston. The ... [Read More]

Negative consequence of 65-month new-car contracts

sales agreement 1
Friday, Jul. 10, 2015, 03:17 PM
Nick Zulovich, Editor
Cox Automotive chief economist Tom Webb didn’t reference the Federal Reserve’s revamped consumer credit report that includes more details about auto financing when he conducted his quarterly conference call this week. But the metrics the Fed reported probably didn’t provide ... [Read More]

Western Funding books nearly 1,000 contracts in June

buying car 3
Friday, Jul. 10, 2015, 03:09 PM
SubPrime Auto Finance News Staff
Western Funding closed the first half of the year with the biggest origination month in company history, fueling plans to grow its footprint and workforce. Western Funding — a specialized subprime automotive finance company and subsidiary of Westlake Financial Services ... [Read More]

NAF Association opens next enrollment session for compliance program

naf class for SPN
Friday, Jul. 10, 2015, 03:06 PM
SubPrime Auto Finance News Staff
The National Automotive Finance Association established the next in-person session to create another cohort enrolled in its Consumer Credit Compliance Certification program. The NAF Association will host the opening module of the four-part training endeavor at the Irvine Marriott in ... [Read More]

TFS promotes Groff to expanded captive role

mike groff for SPN
Friday, Jul. 10, 2015, 03:01 PM
SubPrime Auto Finance News Staff
In moves that became effective July 1, Toyota Financial Services announced on Thursday that Mike Groff, president and chief executive officer of TFS USA, was appointed to be CEO of the Toyota Financial Services Americas Region.  The captive indicated Groff ... [Read More]

CFPB reveals guidelines for faster payment networks

money 2
Thursday, Jul. 9, 2015, 06:30 PM
SubPrime Auto Finance News Staff
A wide array of service providers now operate to help finance companies keep payments coming into their coffers along with ways so customers can stay current on their vehicle installment contracts, especially individuals who might fall into the growing underbanked ... [Read More]

Ally adds 3 account and credit info features for auto customers

money car
Wednesday, Jul. 8, 2015, 06:42 PM
SubPrime Auto Finance News Staff
With federal regulators asking finance companies to provide consumers with more resources to manage their vehicle installment contracts and more, Ally Financial added three enhancements to its offering. At the National Association of Minority Automotive Dealers (NAMAD) annual convention on ... [Read More]

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