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This Month's Focus

Artificial Intelligence
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Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between AI capabilities & dealer needs
Monday, May. 11, 2026, 09:42 AM
A new survey report from Lotlinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Another former FTC official joins Hudson Cook

board of directors table
Wednesday, Jun. 24, 2015, 02:58 PM
SubPrime Auto Finance News Staff
Hudson Cook’s newest partner is arriving at the nationwide provider of legal compliance services for the financial services industry after a previous stint at the Federal Trade Commission. Coming aboard as a partner in its Washington, D.C. office is Rebecca ... [Read More]

KeyBanc considers disparate impact ruling implications

gavel 1
Tuesday, Jun. 23, 2015, 03:09 PM
SubPrime Auto Finance News Staff
Time is dwindling in the current Supreme Court session, and the justices have yet to offer their opinion on a case connected with the use of disparate impact, one of the sharpest tools the Consumer Financial Protection Bureau uses to ... [Read More]

CarMax keeping subprime aggression steady

earnings report
Monday, Jun. 22, 2015, 03:33 PM
SubPrime Auto Finance News Staff
CarMax Auto Finance reported “better than anticipated” loan charge-offs that had a favorable impact on both the provision for loan losses and the ending allowance for loan losses during the first quarter of its current fiscal year. The performance prompted ... [Read More]

Exeter Finance leverages ACI Worldwide’s bill payment service

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Monday, Jun. 22, 2015, 03:28 PM
SubPrime Auto Finance News Staff
Subprime auto finance company Exeter Finance Corp. on Monday selected the UP Bill Payment Solution offered by ACI Worldwide, a global provider of electronic payment and banking solutions. It’s a move both companies said is meant to simplify multiple bill ... [Read More]

NAMAD & EFG announce first Northwood scholarship recipient

student loans
Monday, Jun. 22, 2015, 03:26 PM
SubPrime Auto Finance News Staff
EFG Companies, together with the National Association of Minority Automobile Dealers (NAMAD), selected the recipient for their first Northwood University private donor scholarship on Monday. This NAMAD scholarship will fund the remainder of four-year tuition for Javante Dilworth while he ... [Read More]

S&P report says CFPB considering legal action against Westlake

gavel and balance scale
Friday, Jun. 19, 2015, 06:39 PM
SubPrime Auto Finance News Staff
A securitization presale report from Standard & Poor’s gave a glimpse as to what the interaction between Westlake Financial Services and the Consumer Financial Protection Bureau has been like dating back more than a year. The report based on information ... [Read More]

Why NY dealer settlement impact might ripple elsewhere

shutterstock_162848774
Friday, Jun. 19, 2015, 03:53 PM
Nick Zulovich, Editor
While dealership management emphasized this week’s settlement with the New York attorney general “acknowledges no admission of wrongdoing or liability,” Dealertrack Technologies' Randy Henrick shared his unsavory assessment of the “payment packing” possibly orchestrated by a trio of Honda stores ... [Read More]

BB&T Dealer Finance halts markups

sales agreement 1
Friday, Jun. 19, 2015, 03:42 PM
Nick Zulovich, Editor
For franchised and independent dealerships that use BB&T Dealer Finance, a segment of BB&T Dealer Financial Services, flat-fee compensation is coming your way. On Thursday, the commercial bank announced the launch of what it dubbed “a nondiscretionary dealer compensation program, ... [Read More]

Industry notes: GM Financial upgrade & CPS securitization

money 1
Friday, Jun. 19, 2015, 03:35 PM
SubPrime Auto Finance News Staff
As Consumer Portfolio Services closed its second term securitization of the year, General Motors cheered Fitch Ratings’ decision this week to raise the credit ratings of both GM and GM Financial to investment grade with the finance company’s diminishing presence in ... [Read More]

Edmunds: ‘Substantial pullback’ in subprime not likely at this point

subprime clouds
Friday, Jun. 19, 2015, 03:01 PM
Joe Overby, Staff Writer
The growth in the subprime auto finance market has been as steep as it has been talked about — and it’s also something that Edmunds.com chief economist Lacey Plache says to keep an eye on. However, she emphasized that we’re ... [Read More]

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