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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

2 Examples of How Intelligent Interviewing Produces Intelligent Hires

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Monday, Aug. 11, 2014, 03:21 PM
Don Jasensky, Automotive Personnel
No one has ever asked our firm to “find someone average.” Employers are always seeking high-performing employees. The best indicator of future performance is past performance. To help identify the high performers we like to ask “intelligent interviewing questions” to ... [Read More]

F&I Express Brings American Guardian Warranty Services Into Network

online car buying
Monday, Aug. 11, 2014, 03:16 PM
SubPrime Auto Finance News Staff
Intersection Technologies’ F&I Express recently added American Guardian Warranty Services (AGWS) to its aftermarket e-contracting platform. Executives highlighted the enhanced F&I Express functionality is free to all AGWS agents and dealers. AGWS is a provider of administration services for dealers ... [Read More]

FICO Refines Analysis of Medical Collections to Boost Scores

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Monday, Aug. 11, 2014, 03:13 PM
SubPrime Auto Finance News Staff
The next time subprime consumers show up at your dealership or their loan application arrives at your finance company’s underwriting department, their FICO score might be higher if much of what triggered their soft credit profile is delinquent medical debt. ... [Read More]

Credit Acceptance Receives CID from FTC

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Friday, Aug. 8, 2014, 03:53 PM
Nick Zulovich, Editor
Credit Acceptance Corp. recently reported more than just its second-quarter performance. The company also received a civil investigative demand from the Federal Trade Commission. As a part of its Q2 financial reporting to the Securities and Exchange Commission, Credit Acceptance ... [Read More]

AFIP Offers $100 Off for Next Boot Camp

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Friday, Aug. 8, 2014, 03:51 PM
SubPrime Auto Finance News Staff
The Association of Finance & Insurance Professionals (AFIP) is offering Industry Summit attendees a $100 discount if they register for its pre-summit certification boot camp. In order to obtain the discount, dealer managers and F&I professionals must complete the registration ... [Read More]

F&I Office Has Hand in Record High 77% of Sales

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Friday, Aug. 8, 2014, 03:49 PM
Nick Zulovich, Editor
While advocacy groups and federal regulators continue to be skeptical of the convenience and value dealers present at the F&I office, new data from Edmunds.com is showing the volume of work completed in that store department is climbing to levels ... [Read More]

AIADA Chairman: The Perception Gap of Fair Transactions

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Wednesday, Aug. 6, 2014, 04:13 PM
Larry Kull, AIADA
Recently, I read about a study commissioned by True Car that I haven’t been able to stop thinking about. The study asked car buyers what they believed a fair profit margin for a car dealer would be on a $30,000 new ... [Read More]

5 Recommendations When Reviewing Arbitration Clauses

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Wednesday, Aug. 6, 2014, 04:10 PM
SubPrime Auto Finance News Staff
Sparked by actions of the Consumer Financial Protection Bureau, Automotive Compliance Consultants general counsel David Missimer — who specializes in dealership compliance issues — advised managers to take a close look at the arbitration clause language used in their finance ... [Read More]

2 Financing Tracks Emerging with Impact Still Unclear

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Wednesday, Aug. 6, 2014, 04:07 PM
Nick Zulovich, Editor
The “new normal” finance company executives discussed at industry events earlier this year isn’t diminishing. Loan terms are lengthening, and transaction prices are climbing — especially for new vehicles. SubPrime Auto Finance News put the question to a trio of ... [Read More]

Veros Credit Adds Reps in 6 New Markets

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Monday, Aug. 4, 2014, 04:24 PM
SubPrime Auto Finance News Staff
Subprime finance company Veros Credit has started its expansion strategy, making its first inroads in markets east of the Mississippi River in states such as North Carolina and Florida. Veros Credit now has marketing representatives in Raleigh and Durham, N.C., ... [Read More]

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