As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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FTC gets federal court involved in complaint against debt-relief operation
Wednesday, Jul. 23, 2025, 10:42 AM

Cox Automotive & FICO tackle complexities of subprime auto finance amid increasing student-loan delinquency
Tuesday, Jul. 22, 2025, 09:53 AM

COMMENTARY: New frontier of used-vehicle acquisition and F&I’s pivotal role
Monday, Jul. 21, 2025, 09:20 AM
Swapalease.com: Credit Approvals Edge Lower in August
Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
CINCINNATI — Swapalease.com reported a slight drop-off in year-to-date credit approval trends for August compared with July. The site determined the average customer credit approval rate at the end of August was 74.5 percent, down slightly from 75.6 percent at ... [Read More]
Toyota Financial Services Issues New Diversity & Inclusion Bond
Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
TORRANCE, Calif. — This week, Toyota Financial Services issued a new Diversity & Inclusion Bond — what officials said is a key component of the company's comprehensive funding program. The company recapped that TFS issued its first Diversity & Inclusion ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner
In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology
Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Despite Auto Loan Uptick, August Default Rates Still Considered ‘Healthy’
Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
NEW YORK — As analysts described overall consumer credit performance as "healthy," the auto loan portion of the newest S&P/Experian Consumer Credit Default Indices showed a slight uptick. Data through August compiled by S&P Dow Jones Indices and Experian revealed ... [Read More]
Fitch: Appetite for Risk Growing in US Auto Loan Market
Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
NEW YORK and CHICAGO — Fitch Ratings contends that loosening underwriting standards and higher funding costs have led auto lenders to increasingly extend credit to subprime consumers. However, analysts view the higher propensity to lend to "weaker" borrowers as a ... [Read More]
Russ Darrow Group Opens Another J.D. Byrider Franchise as Part of Used-Store Growth
Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
GREEN BAY, Wisc. — The Russ Darrow Group delved deeper into the buy-here, pay-here business and broadened its used-vehicle operation this week by unveiling two new dealerships at one location. Located at 2800 Ramada Way in Green Bay, Wisc., the ... [Read More]
AFSA Rolls Out Compliance Training Program
Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — While the industry continues to pursue regulatory education, the American Financial Services Association recently introduced a compliance training program for member companies. Powered by business partner FIS, officials highlighted AFSA University will offer more than 260 courses ... [Read More]
National Auto Care Corp. and Family First Dealer Services Reveal Plan to Merge
Monday, Sep. 16, 2013, 12:00 AM
Nick Zulovich
PONTE VEDRA BEACH, Fla. — National Auto Care Corp. and Family First Dealer Services recently announced an agreement to merge through a transaction they said will provide the platform for a combined company to excel as one of the leading ... [Read More]
CUDL Completes Two-Way DMS Integration with Open Dealer Exchange
Monday, Sep. 16, 2013, 12:00 AM
Nick Zulovich
ONTARIO, Calif. — CUDL recently completed dealer management system integration of its lending system with Open Dealer Exchange along with its parent companies' DMS from ADP and Reynolds and Reynolds. As a result of the integration, officials highlighted CUDL now ... [Read More]
GWC Warranty Named Motor Trend Recommended Best Buy for Independent Dealers
Monday, Sep. 16, 2013, 12:00 AM
Nick Zulovich
WILKES-BARRE, Pa. — GWC Warranty, a marketer, administrator and underwriter of vehicle service contracts, has been named Motor Trend Recommended Best Buy for independent Dealers. Officials pointed out GWC Warranty is the only vehicle service contract provider to be named ... [Read More]
Dealertrack Introduces New Fair Lending Compliance Resources
Friday, Sep. 13, 2013, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — Dealertrack Technologies unveiled a new tool this week meant to assist dealerships in developing a fair lending policy and better defend themselves in credit discrimination audits. The company introduced an Equal Credit Opportunity Act Model Fair ... [Read More]
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