Independent battery health certification is the new gold standard for used EV dealerships. The latest AVILOO detect Magazine reveals how...
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2025 Loss Mitigation Executive of the Year: Craig Paterson of GM Financial
Wednesday, Nov. 5, 2025, 02:23 PM
PODCAST: Used Car Week Hall of Famer Becky Igo of Allied Solutions
Tuesday, Nov. 11, 2025, 10:48 AM
2025 Repossession Agent of the Year: Phil Hanks of Connect 1 Recovery
Thursday, Nov. 6, 2025, 10:34 AM
Used Car Week Hall of Famer Kathy Ruble of Ally
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees, we catch up with Kathy Ruble, who is executive director of marketing, dealer financial services and communications at Ally. Ruble has been the longtime moderator ... Listen Here
Tuesday, Nov. 11, 2025, 07:52 PM
SPONSORED EPISODE: From Acquisition to Sale — Winning Used Car Tactics from Autotrader and vAuto experts
In this sponsored episode of the Auto Remarketing Podcast, host Bill Zadeits joins with Elizabeth Stegall of Autotrader, Kelley Blue Book and ICO, and Bethany Johnson from vAuto to preview their Used Car Week workshop. Listen now and you’ll get ... Listen Here
Tuesday, Nov. 11, 2025, 05:28 PM
Used Car Week Hall of Famer Becky Igo of Allied Solutions
Becky Igo remembers the first few business trips she made going to industry conferences at a time when things like pay phones and fax machines were critical business-development tools. Now more than four decades later, the regional vice president for ... Listen Here
Tuesday, Nov. 11, 2025, 03:28 PM
Daughtry: Keeping Fundamentals In Your BHPH Game Plan
Friday, Nov. 15, 2013, 12:00 AM
Nick Zulovich
OVERLAND PARK, Kan. — I know you've heard many times that it's the fundamentals — basic blocking and tackling – that separates winners from losers. While football coaches coined the phrase, it's also true in your buy-here, pay-here operation. Headwinds ... [Read More]
NAF Association Finalizes Consumer Credit Compliance Certification Program
Friday, Nov. 15, 2013, 12:00 AM
Nick Zulovich
HANOVER, Md. — Compliance has been a buzzword uttered during staff meetings and conference cocktail parties throughout 2013. The NAF Association finalized plans to give lenders tools to make compliance more than just a conversation topic. Created by board leadership ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
How GMs Start Their Day with Mastermind & Make More Deals
Successful General Managers know that how you start the day sets the tone for dealership performance. This checklist outlines the...
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Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents
As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner
In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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AFSA Forms New Vehicle Commercial Credit Committee
Friday, Nov. 15, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Based on interest by members of the vehicle finance division of the American Financial Service Association, the organization formed a new vehicle commercial credit committee last week. The co-chairs of this new committee are: —Mike McConnell, vice ... [Read More]
CashCall Rolls out New Auto Loans Division
Wednesday, Nov. 13, 2013, 12:00 AM
Nick Zulovich
ANAHEIM, Calif. — Consumer finance lender CashCall recently began to originate and service auto loans. Officials indicated the newly formed CashCall Auto Loan Division will deliver specialized solutions to dealers for consumers across varying credit levels. On Oct. 28, CashCall ... [Read More]
BillingTree Unveils Compliance Suite to Enhance Payment Process
Wednesday, Nov. 13, 2013, 12:00 AM
Nick Zulovich
PHOENIX — On-demand payment processor BillingTree recently announced the availability of Compliance Suite. BillingTree Compliance Suite can help companies to ensure compliance with laws, regulations and guidelines related to accepting payments from consumers. Officials believe Compliance Suite can bring it ... [Read More]
CFPB Outlines Plans to Consider Debt Collection Rules
Wednesday, Nov. 13, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Last week, the Consumer Financial Protection Bureau said it took the first step toward considering consumer protection rules for the debt collection market. Through its Advance Notice of Proposed Rulemaking (ANPR), the bureau is collecting information on ... [Read More]
Houldsworth: Are You Preparing For The New Automotive Financing Storm?
Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
IRVINE, Calif. — Much like the housing market, the automotive industry experienced a severe down cycle following the recent economic crisis. Starting in 2011, however, our industry has taken tremendous steps toward recovery. Auto sales are on the rise, along ... [Read More]
SubPrime Forum and Re3 Conference Get Set to Kick Off
Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
SAN DIEGO — The moment is finally about to arrive. The newest addition to Used Car Week starts on Tuesday as the SubPrime Forum begins with a day filled with the latest trends and industry dialogue about vehicle financing to ... [Read More]
Primeritus Celebrates Agency Partnerships
Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
NASHVILLE, Tenn. — Primeritus Financial Services held its first-ever Agent Partner Event for its national agency partners on Oct. 24-25 in Nashville, Tenn., home to the company's corporate offices. More than 100 agents joined the Primeritus management team and staff ... [Read More]
CarMark Certified Selects NAC to Administer CPO Program
Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
CARY, N.C. and WESTERVILLE, Ohio — CarMark Certified, a warranty program that provides CPO warranties to all vehicle brands, based in Cary, N.C., will be administered nationally by NAC (National Auto Care) of Westerville, Ohio, beginning Jan. 1. The partnership ... [Read More]
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