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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

NY Dealer Group Exec Gets Perfect Score on AFIP Exam

Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
COLLEYVILLE, Texas — Michele Myers, vice president of financial services of the New York-based Dorschel Group, recently posted a perfect score on the rigorous 200-question Association of Finance & Insurance Professional Senior Certification Exam. In 23 years of administering the ... [Read More]

Credit Approvals for Leases Level Off in October

Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
CINCINNATI — Steady is as good an adjective as any to describe credit approval trends in connection to vehicle leases last month, according to data reported last week by Swapalease.com. Site officials said credit approvals came in relatively unchanged in ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Dealertrack Counsel Assesses Aftermath of Recent CFPB Auto Finance Forum

Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — The most important takeaway Dealertrack Technologies' associate general counsel for compliance Randy Henrick gleaned from last week's Consumer Financial Protection Bureau Auto Finance Forum didn't even come from the bureau. It was a point reinforced by ... [Read More]

Latest Payment from Ally Means More than 70 Percent of US Treasury Investment Repaid

Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
DETROIT — With its latest move announced this week, Ally Financial said it has now repaid more than 70 percent of the investment the U.S. Treasury made in the company. Ally completed a private placement of 216,667 shares of Ally ... [Read More]

2 US District Courts Rule in Favor of Debt Collectors in Recent FDCPA Cases

Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
MINNEAPOLIS — ACA International, the Association of Credit and Collection Professionals, recapped why two U.S. District Courts examined messages left for consumers and third parties and found the messages were not communications under the Fair Debt Collection Practices Act. "The ... [Read More]

DriveTime: Auction Partnership with Manheim is ‘Good Fit’

Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
PHOENIX — On the same day it reported and discussed third-quarter earnings, DriveTime explained on its quarterly conference call why its partnership with Manheim to launch a new separate and independent wholesale auction company makes sense. Go Auto Exchange, a ... [Read More]

AFSA Aims to Provide CFPB with Thorough Dealer Participation Analysis Via New Study

Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — In light of concerns expressed by the Consumer Financial Protection Bureau about the "significant risk" dealer participation poses on "pricing disparities on the basis of race, national origin, and potentially other prohibited bases," the American Financial Services ... [Read More]

S&P and Experian: Auto Defaults Halt Rise; Overall Credit Reading in ‘Good Shape’

Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Analysts from S&P Dow Jones Indices and Experian found that the streak of three consecutive months where auto loan defaults inched higher stopped in October by a slim margin. According to data associated with the newest the ... [Read More]

J.D. Byrider Names Award Winners at Annual Convention

Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
CARMEL, Ind. — Buy-here, pay-here dealership chain J.D. Byrider recently recognized winners of the company's annual awards at its November convention in New Orleans. The Franchise of the Year winners were chosen in three categories, including Single (one location), Mid ... [Read More]

Borst and Toyota Financial Services Recognized for Commitment to Advancing Women Leaders

Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
TORRANCE, Calif. — Although back in September, George Borst retired as president and chief executive officer of Toyota Financial Services after 16 years, the former captive finance company leader is still receiving accolades. Due to his commitment to developing strong ... [Read More]

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