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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

Primeritus Celebrates Agency Partnerships

Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
NASHVILLE, Tenn. —  Primeritus Financial Services held its first-ever Agent Partner Event for its national agency partners on Oct. 24-25 in Nashville, Tenn., home to the company's corporate offices. More than 100 agents joined the Primeritus management team and staff ... [Read More]

CarMark Certified Selects NAC to Administer CPO Program

Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
CARY, N.C. and WESTERVILLE, Ohio — CarMark Certified, a warranty program that provides CPO warranties to all vehicle brands, based in Cary, N.C., will be administered nationally by NAC (National Auto Care) of Westerville, Ohio, beginning Jan. 1. The partnership ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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GM Financial Keeps Parent OEM at Top of Subprime Volume Charts

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — General Motors Financial is continuing to generate more subprime paper for its parent automaker, keeping the domestic OEM above the industry average during the third quarter. President and chief executive officer Dan Berce indicated the industry ... [Read More]

Revamped Equifax Risk Score Tool Aims to Help Lenders Minimize Bankruptcy Losses

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
ATLANTA — This week, Equifax launched its fourth generation Bankruptcy Navigator Index (BNI) score, what credit bureau officials contend is their most comprehensive and predictive bankruptcy risk score ever. With BNI 4.0, Equifax highlighted lenders can make more confident risk ... [Read More]

4 Tips Dealers Can Use to Improve Trade-In Experience for Consumers

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
ATLANTA — Because hammering out an agreeable trade-in value creates negative feelings for potential buyers, AutoTrader.com offered four tips to help dealers ease the pain of the trade-in and increase customer satisfaction. Site officials wanted to create a strategy for ... [Read More]

Louisiana Dealer Services Implements StoneEagle’s VPay to Streamline Claims Payment Process

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
DALLAS — Louisiana Dealer Services recently implemented VPay, a solution from StoneEagle, which is a provider of Web-based applications and end-to-end insurance administration systems. VPay is designed to provide a more efficient method of paying mechanical breakdown insurance claims to ... [Read More]

Ally Sees Possible Consequences from CFPB Inquiries

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
NEW YORK and WASHINGTON, D.C. — As Ally Financial reported its third-quarter performance and indicated the Consumer Financial Protection Bureau believes the financial company "failed" to fulfill obligations regarding possible discrimination, a top CFPB official restated the bureau's position on ... [Read More]

October Bankruptcy Filings Climb 11 Percent Month-Over-Month

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — In a development called an "aberration," the American Bankruptcy Institute said total U.S. bankruptcy filings for October increased 11 percent compared to September. According to data provided by Epiq Systems, October bankruptcy filings totaled 89,875, up from ... [Read More]

Recovery Database Network Partners with RISC to Identify Compliant Service Providers

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
REDWOOD CITY, Calif. — Extending its efforts to help automotive lenders efficiently select agents for asset recovery, Recovery Database Network announced that members of the Recovery Industry Services Company (RISC) Compliant Agent Network (CAN) will be identified within RDN's recovery ... [Read More]

Despite Government Shutdown, October Used Sales Move 3.63 Percent Higher

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — As the industry appeared to regroup after last month's federal government shutdown threw a wrench into the mix, CNW Research reported that October's used-vehicle retail sales total rose above some analysts' projections. CNW said October's tally came ... [Read More]

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