Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Edmunds on why appeal of used EVs could surge as gas prices keep rising & affordability remains challenging
Wednesday, Mar. 11, 2026, 10:30 AM
PODCAST: Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 10:57 AM
Already the top factor holding back dealership business, potential economic headwinds build
Monday, Mar. 9, 2026, 10:53 AM
Industry Elite: Sean Morgan of Westlake Financial
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Sean Morgan, who is executive vice president of finance and operations at Westlake Financial. Morgan talks with Cherokee Media Group senior editor Joe Overby ... Listen Here
Monday, Mar. 23, 2026, 03:07 PM
Automotive Intelligence Award honoree Tom Kontos of Auto Auction Holdings
Our conversations with the 2026 Automotive Intelligence Award winners continue with Tom Kontos, who now is analytics advisor for Auto Auction Holdings. Convinced to come out of retirement and get back in the business last fall with the growing wholesale ... Listen Here
Monday, Mar. 23, 2026, 01:56 PM
Industry Elite: Mike Clark Jr. of C&C Cars
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Mike Clark Jr., operations manager of C& C Cars in Pinellas Park, Fla. Clark is a third-generation dealer and helps run the family business ... Listen Here
Friday, Mar. 20, 2026, 03:50 PM
DriveTime Expands Again in Florida
Monday, Sep. 23, 2013, 12:00 AM
Nick Zulovich
PHOENIX — DriveTime Automotive Group continued its expansion as the chain that specializes in selling vehicles to deep subprime buyers has opened two new stores this month and a total of 10 so far this year. The newest location to ... [Read More]
Three Routes To Big Improvements Within Your Collections & Recovery Departments
Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
CARY, N.C. — When gathered amongst themselves, sometimes dealers and finance company executives who specialize in working with customers with checkered credit pasts say they're not in the car business — they're in the collections business. "If you have a ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
The Dealer’s Guide to Smarter GPS Tracking
A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist
Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Despite Subprime Approvals Cooling Slightly, 4-Percent Rise in Used Sales Likely
Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — Despite financing approvals for subprime borrowers edging slightly lower so far this month, overall used-vehicle sales this month are on pace to beat last September's total by more than 4 percent. No matter the financing trends, there ... [Read More]
Swapalease.com: Credit Approvals Edge Lower in August
Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
CINCINNATI — Swapalease.com reported a slight drop-off in year-to-date credit approval trends for August compared with July. The site determined the average customer credit approval rate at the end of August was 74.5 percent, down slightly from 75.6 percent at ... [Read More]
Toyota Financial Services Issues New Diversity & Inclusion Bond
Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
TORRANCE, Calif. — This week, Toyota Financial Services issued a new Diversity & Inclusion Bond — what officials said is a key component of the company's comprehensive funding program. The company recapped that TFS issued its first Diversity & Inclusion ... [Read More]
Despite Auto Loan Uptick, August Default Rates Still Considered ‘Healthy’
Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
NEW YORK — As analysts described overall consumer credit performance as "healthy," the auto loan portion of the newest S&P/Experian Consumer Credit Default Indices showed a slight uptick. Data through August compiled by S&P Dow Jones Indices and Experian revealed ... [Read More]
Fitch: Appetite for Risk Growing in US Auto Loan Market
Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
NEW YORK and CHICAGO — Fitch Ratings contends that loosening underwriting standards and higher funding costs have led auto lenders to increasingly extend credit to subprime consumers. However, analysts view the higher propensity to lend to "weaker" borrowers as a ... [Read More]
Russ Darrow Group Opens Another J.D. Byrider Franchise as Part of Used-Store Growth
Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
GREEN BAY, Wisc. — The Russ Darrow Group delved deeper into the buy-here, pay-here business and broadened its used-vehicle operation this week by unveiling two new dealerships at one location. Located at 2800 Ramada Way in Green Bay, Wisc., the ... [Read More]
AFSA Rolls Out Compliance Training Program
Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — While the industry continues to pursue regulatory education, the American Financial Services Association recently introduced a compliance training program for member companies. Powered by business partner FIS, officials highlighted AFSA University will offer more than 260 courses ... [Read More]
CUDL Completes Two-Way DMS Integration with Open Dealer Exchange
Monday, Sep. 16, 2013, 12:00 AM
Nick Zulovich
ONTARIO, Calif. — CUDL recently completed dealer management system integration of its lending system with Open Dealer Exchange along with its parent companies' DMS from ADP and Reynolds and Reynolds. As a result of the integration, officials highlighted CUDL now ... [Read More]
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