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This Month's Focus

Artificial Intelligence
Presented by
EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here

Fitch: As Subprime Stays Stable, Prime Auto ABS Exhibiting Less Volatility Than in Prior Years

Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Fitch Ratings reported this week that prime annualized net losses crept up 3 percent in August above July's level, showing much less of an increase during this historically weaker period. Further, analysts highlighted that used-vehicle values were ... [Read More]

Illegal Use of Text Messages in Collections Triggers $1 Million Penalty from FTC

Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
NEW ORLEANS and WASHINGTON, D.C. — Panel discussions about collections at events hosted by the National Alliance of Buy-Here, Pay-Here Dealers sometimes stir the most attention from conference goers. This week's enforcement action revealed by the Federal Trade Commission regarding ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Exeter Finance Reinforces Commitment to Hire Veterans

Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
IRVING, Texas — Exeter Finance Corp. reiterated its commitment to bolstering its personnel by bringing in veterans of the U.S. military. It's all part of Blackstone's inaugural Veterans Hiring Summit. In support of the White House's "Joining Forces" initiative, Blackstone ... [Read More]

Subprime Deals ‘Incremental,’ but Helpful to CarMax Results

Wednesday, Sep. 25, 2013, 12:00 AM
Nick Zulovich
RICHMOND, Va. — Eighteen percent of the used-vehicle units sales CarMax posted in the second quarter ending Aug. 31 were originated by third-party subprime finance providers, the company said in its earnings release earlier this week. This subprime penetration is ... [Read More]

Report Finds Open, Transparent Process Is Most Successful for CFPB

Wednesday, Sep. 25, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — As the agency's director reinforced the use of disparate impact to check for discrimination, a new report by the Bipartisan Policy Center's Financial Regulatory Reform Initiative includes several recommendations for the Consumer Financial Protection Bureau and Congress ... [Read More]

Dealertrack Technologies to Buy VINtek, Names Head of Canadian Operations

Wednesday, Sep. 25, 2013, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y., and MISSISSAUGA, Ontario — Along with revealing who is going to oversee its Canadian operation, Dealertrack Technologies entered an agreement to purchase VINtek, a provider of automotive collateral management, electronic lien and title and consumer automotive finance ... [Read More]

Huntington Broadens Auto Dealer Financing Business into Iowa

Wednesday, Sep. 25, 2013, 12:00 AM
Nick Zulovich
COLUMBUS, Ohio — Huntington announced this morning that it is expanding its growing auto dealer financing business into Iowa and added key personnel into the state to support the initiative.  "Huntington Auto Finance continues to expand its auto finance business ... [Read More]

TransUnion Explains How Managed Delinquencies Can Help Auto Lending

Monday, Sep. 23, 2013, 12:00 AM
Nick Zulovich
CHICAGO — A new TransUnion study found consumers are still more likely to pay their auto loans ahead of their mortgages and credit cards. But what if consumers started to waver on keeping up with their vehicle notes and delinquencies ... [Read More]

Shilson: Getting Your Best BHPH Customers Back

Monday, Sep. 23, 2013, 12:00 AM
Nick Zulovich
HOUSTON — The first half of 2013 is now in the rearview mirror for the buy-here, pay-here industry, and it's time to look back. Many operators reported lower unit sales versus the same period last year. Two important questions are, ... [Read More]

Report: 2 Captive Arms Being Examined for Possible Discrimination

Monday, Sep. 23, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — The Consumer Financial Protection Bureau and the Department of Justice are probing a pair of captive finance companies looking for the possibility of discrimination, according to a report by Bloomberg. The report indicated the two companies that ... [Read More]

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