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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Ally to Provide More Materials in Spanish as Part of Broader Minority Marketing Campaign

Wednesday, Aug. 7, 2013, 12:00 AM
Nick Zulovich
DETROIT — As a part of Ally Financial's "Success Stories" campaign, which celebrates the dealers and their leadership in the communities they serve, the company is ramping up its efforts to provide brochures and other documents in both English and ... [Read More]

CAR Financial Services Opens New Office in St. Louis, More to Come

Wednesday, Aug. 7, 2013, 12:00 AM
Nick Zulovich
ATLANTA — CAR Financial Services opened a new office in St. Louis, marking its 17th domestic office plus two international locations. CAR president Rick Potter highlighted expansion plans are in full gear and more offices are set to open later ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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ABI: July Bankruptcy Filings Drop 10 Percent

Wednesday, Aug. 7, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — The American Bankruptcy Institute indicated total bankruptcy filings in the United States for July decreased 10 percent compared to the previous year, keeping the pace at the lowest rate the industry has seen in five years. According ... [Read More]

Credit Acceptance Keeping Close Watch on CFPB Developments

Monday, Aug. 5, 2013, 12:00 AM
Nick Zulovich
SOUTHFIELD, Mich. — As company executives highlighted how much financing volume moved into its second quarter because of delayed federal income tax refunds, Credit Acceptance Corp. also discussed the impact the Consumer Financial Protection Bureau is having on its business. ... [Read More]

NABD: The Critical Decisions That Bring BHPH Success

Monday, Aug. 5, 2013, 12:00 AM
Nick Zulovich
HOUSTON — Ken Shilson, the president of the National Alliance of Buy-Here, Pay-Here Dealers, wants both new and experienced operators to be able to do at least one thing very well, no matter if they sell one vehicle a month ... [Read More]

Fitch: Slight Loss Increase No Deterrent for Strong US Auto ABS Performance

Monday, Aug. 5, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Despite a slight uptick in loss rates in June, Fitch Ratings insisted U.S. auto loan ABS asset performance continues to be solid with historically low delinquency rates and loss rates at or near record low. Analysts explained ... [Read More]

NextGear Capital Appoints VP of Operations & Business Development

Monday, Aug. 5, 2013, 12:00 AM
Nick Zulovich
CARMEL, Ind. — NextGear Capital announced a new vice president of operations and business development last week. Named to the role was Peter Grupposo, who will head up the company's market portfolio strategies and field operational structure. He will be ... [Read More]

CNW: Nearly 70 Percent of July Used Sales Included Financing

Friday, Aug. 2, 2013, 12:00 AM
Nick Zulovich
Normal 0 false false false EN-US X-NONE X-NONE BANDON, Ore. — The finance office stayed busy in July working up contracts for used vehicles as CNW Research determined 68.9 percent of all used sales last month included financing, a rise ... [Read More]

J.D. Power: Overall Satisfaction with Dealer Financing Increases

Friday, Aug. 2, 2013, 12:00 AM
Nick Zulovich
WESTLAKE VILLAGE, Calif. — The J.D. Power 2013 U.S. Dealer Financing Satisfaction Study showed dealer satisfaction increased in all finance provider areas for the second consecutive year. What extended the upward trend? J.D. Power indicated this week that appeal for ... [Read More]

Car-Mart Opens Second Store in Georgia

Friday, Aug. 2, 2013, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — Earlier this week, America's Car-Mart opened its second store in Georgia, the second new dealership launch of its 2014 fiscal year. The 126th dealership in Car-Mart's network of buy-here, pay-here lots is located in Rome, Ga. The ... [Read More]

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