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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

3 Crucial Takeaways from CFPB Examination Manual

Monday, Jun. 3, 2013, 12:00 AM
Nick Zulovich
RALEIGH, N.C. — FNI president David Bafumo recently studied what he believes are the three most important sections relevant to auto finance companies and dealers from the examination manual issued by the Consumer Financial Protection Bureau. Bafumo dissected more than ... [Read More]

3 Retail Businesses That Offer Glimpse Toward Used-Vehicle Sales Potential

Monday, Jun. 3, 2013, 12:00 AM
Nick Zulovich
ATLANTA — Manheim chief economist Tom Webb gave some examples of retail sectors that might give a "true sense of the psyche of many used-vehicle buyers." So what kinds of businesses should dealers and finance companies watch besides traffic to ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Ford Motor Credit, VW Credit Among Companies Out to Help Oklahoma Tornado Victims

Monday, Jun. 3, 2013, 12:00 AM
Nick Zulovich
DEARBORN, Mich. — Captive finance companies, OEMs and more have the victims of the recent Oklahoma tornadoes top of mind, donating money for relief efforts and deferring payments for customers in the storms' paths. Ford Motor Credit and Lincoln Automotive ... [Read More]

Provider Exchange Network and Fidelis PPM Finish Integration to Help F&I Managers

Monday, Jun. 3, 2013, 12:00 AM
Nick Zulovich
SOUTHFIELD, Mich. — Fidelis PPM and Provider Exchange Network (PEN), a division of Open Dealer Exchange, recently completed integration to offer dealers the ability to rate and contract for Fidelis F&I products directly through leading finance desking software for dealers. ... [Read More]

Car-Mart Gears Up for More BHPH Growth with 2 Major Initiatives

Friday, May. 31, 2013, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — Wrapping up a fiscal year that included 8-percent jumps in both retail sales and revenue, buy-here, pay-here dealership chain America's Car-Mart highlighted personnel and technology moves it's making to make the next fiscal year even better. Car-Mart ... [Read More]

NABD Focuses on 3 Themes During Annual Events

Friday, May. 31, 2013, 12:00 AM
Nick Zulovich
LAS VEGAS — With the largest contingent of exhibitors ever welcoming more attending dealers than the previous year, the National Alliance of Buy-Here, Pay-Here Dealers attempted to give all operators plenty of takeaways either to establish or improve their dealerships. ... [Read More]

BMW Group Financial Services Retail and Lease Portfolio Now Exceeds 1M

Friday, May. 31, 2013, 12:00 AM
Nick Zulovich
WOODCLIFF LAKE, N.J. — As BMW Group Financial Services approaches its 20th anniversary of conducting business in the United States, the captive finance arm achieved another milestone. This week, officials highlighted BMW Group Financial Services surpassed more than 1 million ... [Read More]

House Democrats Seek Clarity About CFPB’s Auto Finance Guidance

Friday, May. 31, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Legal experts and industry associations aren't the only ones raising questions about how the Consumer Financial Protection Bureau intends to regulate auto lending. Now more than a dozen members of the U.S. House Financial Services Committee are ... [Read More]

Fitch: 2 Factors Impact Auto ABS Improvement During Past 3 Months

Wednesday, May. 29, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Fitch Ratings noticed losses declined for its prime and subprime auto loan ABS indices for the third consecutive month. Analysts found the drops coincided with three consecutive monthly declines in the U.S. unemployment rate and lower jobless ... [Read More]

J.D. Byrider Celebrates the Retailing of 1 Million Vehicles

Wednesday, May. 29, 2013, 12:00 AM
Nick Zulovich
CARMEL, Ind. — Buy-here, pay-here dealership chain J.D. Byrider turned its 1 millionth vehicle in company history earlier this month, celebrating the milestone for the benefit of the purchaser. The retail achievement took place at the J.D. Byrider dealership located ... [Read More]

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