As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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FTC gets federal court involved in complaint against debt-relief operation
Wednesday, Jul. 23, 2025, 10:42 AM

Cox Automotive & FICO tackle complexities of subprime auto finance amid increasing student-loan delinquency
Tuesday, Jul. 22, 2025, 09:53 AM

COMMENTARY: New frontier of used-vehicle acquisition and F&I’s pivotal role
Monday, Jul. 21, 2025, 09:20 AM
CPS Posts First Quarter of Organic Sequential Revenue Growth Since 2007
Wednesday, Oct. 24, 2012, 12:00 AM
Nick Zulovich
IRVINE, Calif. — What top executives said was the company's first quarter of organic sequential revenue growth since 2007, Consumer Portfolio Services posted in third-quarter gains in earnings, revenue and new contracts purchases. The company tabulated that its earnings came ... [Read More]
Ally Financial Sells Canadian Auto Lending Operations
Wednesday, Oct. 24, 2012, 12:00 AM
Nick Zulovich
DETROIT — Less than seven days after announcing it was selling insurance business interests in Mexico, Ally Financial on Tuesday reached an agreement to sell its Canadian auto finance operation, Ally Credit Canada, and ResMor Trust to Royal Bank of ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner
In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology
Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Ford Credit Names Successor to Retiring Chairman & CEO
Wednesday, Oct. 24, 2012, 12:00 AM
Nick Zulovich
DEARBORN, Mich. — Ford Motor Co. announced this week that Mike Bannister, executive vice president and chairman and chief executive officer of the OEM's financial arm, Ford Motor Credit Co., has elected to retire effective Jan. 1. After 39 years ... [Read More]
Webb Shares Repossession Volume Forecast
Monday, Oct. 22, 2012, 12:00 AM
Nick Zulovich
ATLANTA — Manheim chief economist Tom Webb projected repossession volumes will climb next year while also explaining why that growth will be tempered. Webb estimated a "relatively small increase" in repossession volume for 2013, "say in the neighborhood of 75,000 ... [Read More]
Finance Express Unveils Android Version of FEX Mobile App
Monday, Oct. 22, 2012, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express recently rolled out a free Android version of its FEX Mobile App solution. Officials highlighted the DMS mobile application is tightly integrated with FEX DMS and can allows dealers to quickly scan and ... [Read More]
Car-Mart Unveils Fourth Store in Mississippi
Monday, Oct. 22, 2012, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — America's Car-Mart recently broadened its network of buy-here, pay-here dealerships in Mississippi. Car-Mart's newest location is in Oxford, Miss., bringing the company's total to 117 stores throughout the Southeast. "Oxford is our fourth location to open in ... [Read More]
BHPH Dealers Gather to Learn at NABD East Coast Conference
Monday, Oct. 22, 2012, 12:00 AM
Nick Zulovich
ATLANTA — General recommendations about what dealers should do when a buyer files for bankruptcy, how successful stores keep quality employees and operators who are starting their tax season before Halloween comprised the opening day of content at the NABD ... [Read More]
Primeritus Financial Services Acquires Renovo Services
Friday, Oct. 19, 2012, 12:00 AM
Nick Zulovich
NASHVILLE, Tenn. — After launching itself as a recovery management and skip-tracing services provider back in March, Primeritus Financial Services acquired another industry player on Thursday — Renovo Services. Primeritus executive vice president of sales and marketing Joe Mappes said ... [Read More]
Capital One Auto Finance Taps New President, Reports Q3 Performance
Friday, Oct. 19, 2012, 12:00 AM
Nick Zulovich
McLEAN, Va. — While documents filed with the Securities and Exchange Commission this week confirmed Capital One Auto Finance will have a new president as of Nov. 1, the company watched its auto loan originations soften during the third quarter. ... [Read More]
Equifax Rolls Out Tool for Improved Targeting of Pre-approved Loan Offers
Friday, Oct. 19, 2012, 12:00 AM
Nick Zulovich
ATLANTA — Equifax contends that automotive lenders can now receive unprecedented levels of marketing intelligence to more effectively prescreen and target prospective consumers for pre-approved offers with its newest tool rolled out this week — True In-Market Propensity (TIP) Scores. ... [Read More]
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