As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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FTC gets federal court involved in complaint against debt-relief operation
Wednesday, Jul. 23, 2025, 10:42 AM

Cox Automotive & FICO tackle complexities of subprime auto finance amid increasing student-loan delinquency
Tuesday, Jul. 22, 2025, 09:53 AM

COMMENTARY: New frontier of used-vehicle acquisition and F&I’s pivotal role
Monday, Jul. 21, 2025, 09:20 AM
Reynolds Reveals docuPAD Technologies Receive 2 Patents, Others Pending
Wednesday, Sep. 19, 2012, 12:00 AM
Nick Zulovich
DAYTON, Ohio — Reynolds and Reynolds recently announced that the U.S. Patent and Trademark Office has issued two U.S. patents relating to docuPAD, the F&I selling and document processing system for dealerships. Officials reiterated docuPAD is a menu-driven, interactive F&I ... [Read More]
AIADA Chairman: Are We Headed for a Fiscal Cliff?
Wednesday, Sep. 19, 2012, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — Have you heard the term "fiscal cliff" lately? According to both political and financial analysts, it looks like the United States is headed for one at serious speed. Here's some background. About a year ago, Congress passed ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner
In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology
Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Fitch: Subprime ABS Performance Holding Steady
Monday, Sep. 17, 2012, 12:00 AM
Nick Zulovich
NEW YORK — Fitch Ratings indicated the subprime sector of the auto asset-backed securities market exhibited a stable performance this past month. Analysts arrived at that assessment today because August 60-day delinquencies rose only 2 percent month-over-month, climbing to 3.24 ... [Read More]
NAF Association Looking to Modify Annual Survey to Better Serve Industry
Monday, Sep. 17, 2012, 12:00 AM
Nick Zulovich
HANOVER, Md. — Jack Tracey remembers when the National Automotive Finance Association's annual survey was the only barometer to measure how the non-prime segment of the industry was behaving. Now 16 years later, Tracey and the NAF Association are gearing ... [Read More]
Nissan & Infiniti Dealers Have New Lease Return Technology at Their Disposal
Monday, Sep. 17, 2012, 12:00 AM
Nick Zulovich
FRANKLIN, Tenn. — Lease returns just got easier for Nissan and Infiniti customers. And dealers may be able to take advantage of more potential customers coming in to purchase a new ride after cashing their lease in. The two Japanese ... [Read More]
VINtek Forges Alliance to Benefit Credit Unions in Alabama and Florida
Monday, Sep. 17, 2012, 12:00 AM
Nick Zulovich
PHILADELPHIA — Along with naming its new executive vice president of technology and strategic planning, VINtek recently revealed it's now the exclusive electronic lien and title partner of LEVERAGE, the service corporation for the League of Southeastern Credit Unions, the ... [Read More]
Auto Loans Make up Only Small Part of CFPB’s Complaint Total
Friday, Sep. 14, 2012, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Officials from the Consumer Financial Protection Bureau acknowledged the pace of consumer complaints they've received has been increasing throughout the year. However, the majority of those consumer issues do not appear to be associated with auto loans. ... [Read More]
Expert Re3 Conference Panel Set to Recap 2012 and Look Ahead
Friday, Sep. 14, 2012, 12:00 AM
Nick Zulovich
CARY, N.C. — One of the many highlights of the second-ever Re3 Conference not only is designed to recap how this year is playing out in the repossession, recovery and remarketing industries, but also to project how 2013 might unfold. ... [Read More]
Comerica: Auto Affordability Improves In Second Quarter
Friday, Sep. 14, 2012, 12:00 AM
Nick Zulovich
DALLAS — Comerica Bank's Auto Affordability Index showed the purchase and financing of an average-priced new vehicle took a little less of median family income during the second quarter. Analysts placed the Q2 level at 22.9 weeks as Comerica indicated ... [Read More]
CU Direct’s Board Welcomes New Director, Associate Director
Friday, Sep. 14, 2012, 12:00 AM
Nick Zulovich
ONTARIO, Calif. — CU Direct Corp., provider of lending solutions to credit unions through its CUDL, Lending Insights, Lending 360, CUDL Retail and Vero brands, added a new associate director and director to its board of directors. Appointed as a ... [Read More]
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