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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

CPS Reveals $160 Million Senior Subordinate Asset-Backed Securitization

Friday, Dec. 21, 2012, 12:00 AM
Nick Zulovich
IRVINE, Calif. — Consumer Portfolio Services this week announced the closing of its fourth term securitization of the year. Officials said the transaction is CPS' seventh senior subordinate securitization since 2011. In the transaction, qualified institutional buyers purchased $160 million ... [Read More]

NCM Adds Four Associates to Expand Franchised and BHPH Dealer Services

Friday, Dec. 21, 2012, 12:00 AM
Nick Zulovich
OVERLAND PARK, Kan. — NCM Associates hired four new associates to serve its retail automotive clientele, including the franchised and buy-here, pay-here dealer segments. Joining the company as executive conference moderators for the 20 Groups division under Kevin Cunningham are ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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VW Credit Taps FIS AutoSuite as Finance Solution

Friday, Dec. 21, 2012, 12:00 AM
Nick Zulovich
JACKSONVILLE, Fla. — FIS recently announced that VW Credit will deploy FIS' AutoSuite automotive finance solution for its North American loan and lease processing. Officials also highlighted VW Credit will deploy FIS' Default Manager solution for customer service, collections and ... [Read More]

TransUnion: 2013 Auto Loan Forecast Predicts Low Delinquency Rate, Spike in Debt

Wednesday, Dec. 19, 2012, 12:00 AM
Nick Zulovich
CHICAGO — TransUnion projected the ratio of auto loan borrowers 60 or more days past due will remain near record-low levels throughout next year as the amount of vehicle debt per consumer will continue its uptrend in 2013. Analysts predicted ... [Read More]

Competitive Landscape Highlights Subprime Market’s Rebound

Wednesday, Dec. 19, 2012, 12:00 AM
Nick Zulovich
IRVING, Texas — The subprime auto finance market certainly changed in the past 12 months. A host of factors such as pent-up demand and significant capital injections created a situation of companies reentering the subprime sector after shying away from ... [Read More]

Westlake Partner Releases Major Update to DealerCenter Website

Wednesday, Dec. 19, 2012, 12:00 AM
Nick Zulovich
LOS ANGELES — Westlake Financial Services announced a major update to the DealerCenter website, which is operated by Nowcom Corp., Westlake's sister company under the Hankey Investment Group umbrella. DealerCenter is the business portal that houses Westlake's proprietary Buy Program ... [Read More]

TriStar Rolling Out New Vehicle Service Contract Geared Toward Military Customers

Wednesday, Dec. 19, 2012, 12:00 AM
Nick Zulovich
MASON, Ohio — TriStar will be launching a new vehicle service contract on Jan. 3 focused on customers who serve in a branch of the U.S. military. Officials explained TriStar Freedom Guard is designed to help service members keep their ... [Read More]

J.D. Power: Finance Servicing Experience Has Bigger Impact on Lender Choice, Not Dealer Selection

Monday, Dec. 17, 2012, 12:00 AM
Nick Zulovich
WESTLAKE VILLAGE, Calif. — While the J.D. Power and Associates 2012 Consumer Financing Satisfaction Study indicated there is a strong relationship between an exceptional vehicle loan or lease servicing experience and customer intent to use the same finance provider again, ... [Read More]

House Gives Bill Approval to Eliminate Redundant Privacy Notices

Monday, Dec. 17, 2012, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Captured in a measure supported by multiple banking and credit union associations, the U.S. House of Representatives last week passed legislation aimed at eliminating redundant mailings. U.S. Rep. Blaine Luetkemeyer of Missouri sponsored the Eliminate Privacy Notice ... [Read More]

Hudson Cook Adds New Partner

Monday, Dec. 17, 2012, 12:00 AM
Nick Zulovich
HANOVER, Md. — Hudson Cook LLP recently added a new partner to its Washington, D.C. office. Joining the firm was Catharine Andricos, a former associate of the firm that management said brings significant academic and professional experience to her new ... [Read More]

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