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This Month's Focus

Artificial Intelligence
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Bain Survey: Few Companies Ready for Sustainability Rules (24%) Building on three-year partnership, Bain invests in OpenAI Deployment Company
Wednesday, May. 13, 2026, 12:13 PM
Bain & Company today announced an investment in the Deployment Company, a new venture launched by OpenAI with 19 global partners. According to a news release, the OpenAI Deployment Company is built to help businesses deploy artificial intelligence across their ... Read More
EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

NCM Adds Four Associates to Expand Franchised and BHPH Dealer Services

Friday, Dec. 21, 2012, 12:00 AM
Nick Zulovich
OVERLAND PARK, Kan. — NCM Associates hired four new associates to serve its retail automotive clientele, including the franchised and buy-here, pay-here dealer segments. Joining the company as executive conference moderators for the 20 Groups division under Kevin Cunningham are ... [Read More]

VW Credit Taps FIS AutoSuite as Finance Solution

Friday, Dec. 21, 2012, 12:00 AM
Nick Zulovich
JACKSONVILLE, Fla. — FIS recently announced that VW Credit will deploy FIS' AutoSuite automotive finance solution for its North American loan and lease processing. Officials also highlighted VW Credit will deploy FIS' Default Manager solution for customer service, collections and ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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TransUnion: 2013 Auto Loan Forecast Predicts Low Delinquency Rate, Spike in Debt

Wednesday, Dec. 19, 2012, 12:00 AM
Nick Zulovich
CHICAGO — TransUnion projected the ratio of auto loan borrowers 60 or more days past due will remain near record-low levels throughout next year as the amount of vehicle debt per consumer will continue its uptrend in 2013. Analysts predicted ... [Read More]

Competitive Landscape Highlights Subprime Market’s Rebound

Wednesday, Dec. 19, 2012, 12:00 AM
Nick Zulovich
IRVING, Texas — The subprime auto finance market certainly changed in the past 12 months. A host of factors such as pent-up demand and significant capital injections created a situation of companies reentering the subprime sector after shying away from ... [Read More]

Westlake Partner Releases Major Update to DealerCenter Website

Wednesday, Dec. 19, 2012, 12:00 AM
Nick Zulovich
LOS ANGELES — Westlake Financial Services announced a major update to the DealerCenter website, which is operated by Nowcom Corp., Westlake's sister company under the Hankey Investment Group umbrella. DealerCenter is the business portal that houses Westlake's proprietary Buy Program ... [Read More]

TriStar Rolling Out New Vehicle Service Contract Geared Toward Military Customers

Wednesday, Dec. 19, 2012, 12:00 AM
Nick Zulovich
MASON, Ohio — TriStar will be launching a new vehicle service contract on Jan. 3 focused on customers who serve in a branch of the U.S. military. Officials explained TriStar Freedom Guard is designed to help service members keep their ... [Read More]

J.D. Power: Finance Servicing Experience Has Bigger Impact on Lender Choice, Not Dealer Selection

Monday, Dec. 17, 2012, 12:00 AM
Nick Zulovich
WESTLAKE VILLAGE, Calif. — While the J.D. Power and Associates 2012 Consumer Financing Satisfaction Study indicated there is a strong relationship between an exceptional vehicle loan or lease servicing experience and customer intent to use the same finance provider again, ... [Read More]

House Gives Bill Approval to Eliminate Redundant Privacy Notices

Monday, Dec. 17, 2012, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Captured in a measure supported by multiple banking and credit union associations, the U.S. House of Representatives last week passed legislation aimed at eliminating redundant mailings. U.S. Rep. Blaine Luetkemeyer of Missouri sponsored the Eliminate Privacy Notice ... [Read More]

Hudson Cook Adds New Partner

Monday, Dec. 17, 2012, 12:00 AM
Nick Zulovich
HANOVER, Md. — Hudson Cook LLP recently added a new partner to its Washington, D.C. office. Joining the firm was Catharine Andricos, a former associate of the firm that management said brings significant academic and professional experience to her new ... [Read More]

AutoManager Upgrades DMS; Includes New Flooring Management Capabilities

Monday, Dec. 17, 2012, 12:00 AM
Nick Zulovich
LOS ANGELES — AutoManger Inc. recently unveiled a new version of its dealer management software, which includes a new tool for managing flooring costs. Desk Manager 11.93 also expands on the capabilities of its predecessors with improved profit calculations and ... [Read More]

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