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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

J.D. Power: Leasing Remains Stable

Monday, Mar. 19, 2012, 12:00 AM
Nick Zulovich
WESTLAKE VILLAGE, Calif. — Though down more than 3 percentage points from an "exceptionally high" year-ago period, lease penetration rates remained steady in the near-20-percent range during February, thanks to relative stability in lease return volume and consistent incentives, according ... [Read More]

Access Capital Rebrands Its Auto Finance Company

Monday, Mar. 19, 2012, 12:00 AM
Nick Zulovich
DENVER — Access Capital is changing the name of its auto finance company as part of a company-wide rebranding effort. CAPEX Acquisitions will now be known as AC AUTOPAY, which represents an expanded line of products and a new website ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

RouteOne Enhances Android App

Friday, Mar. 16, 2012, 12:00 AM
Nick Zulovich
FARMINGTON HILLS, Mich. — RouteOne rolled out additional enhancements to its free Android app earlier this week. The new enrichments include the ability to forward "sent" applications to a new finance source, securely text message with supporting finance sources, get ... [Read More]

NABD Reveals Details for Annual Conference

Friday, Mar. 16, 2012, 12:00 AM
Nick Zulovich
HOUSTON — The National Alliance of Buy-Here, Pay-Here Dealers revealed late last week the details for its 14th Annual National Buy-Here, Pay-Here Conference. The conference will again be held at the Venetian/Palazzo Resort and Casino in Las Vegas, from May ... [Read More]

PenFed Extends Reduced Interest Rate Availability Through TrueCar Powered Auto Buying Program

Friday, Mar. 16, 2012, 12:00 AM
Nick Zulovich
SANTA MONICA, Calif. and ALEXANDRIA, Va. — Pentagon Federal Credit Union, which claims to be the third largest credit union in the U.S., announced today that it will continue to offer its more than a million members a reduced interest ... [Read More]

Nova Scotia Dealers Sign Deal with TD Auto Finance

Friday, Mar. 16, 2012, 12:00 AM
Nick Zulovich
HALIFAX, Nova Scotia — The Nova Scotia Automobile Dealers Association recently brought TD Auto Finance in as a Select Supplier for the dealer group, signing TDAF to a three-year agreement. Under the deal, TDAF will help NSADA offer value-added programs ... [Read More]

Finance Express Adds Santander to Lender Portal

Wednesday, Mar. 14, 2012, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Dealership financial services company Finance Express revealed this week it has entered into an agreement with Santander Consumer USA, adding the company to its lender portal. Commenting on the news, David Huber president of Finance ... [Read More]

Car-Mart Amends and Restates Loan and Security Agreement

Wednesday, Mar. 14, 2012, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — Earlier this week, buy-here, pay-here store chain America's Car-Mart revealed that it entered into an amended and restated loan and security agreement with a group of five lenders. The new agreement took effect last Friday. The company ... [Read More]

CFPB Director Stresses Pledge to Reform Debt Collection

Wednesday, Mar. 14, 2012, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Consumer Financial Protection Bureau director Richard Cordray recently reiterated a head-turning fact: currently 30 million Americans are subject to some form of third-party debt collectors. And how these collectors, as well as repo agents and recovery departments, ... [Read More]

Wells Fargo Annual Giving Tops $200 Million for Fourth Consecutive Year

Wednesday, Mar. 14, 2012, 12:00 AM
Nick Zulovich
SAN FRANCISCO — Wells Fargo & Co. recently tabulated that it invested $213.5 million in 19,000 nonprofits last year, giving more than $200 million for the fourth consecutive year. In addition, Wells Fargo said its team members increased their donations, ... [Read More]

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