As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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PODCAST: Why Agora Data’s Steve Burke is so bullish about automotive
Tuesday, Jul. 1, 2025, 09:44 AM

2025 Non-Prime Automotive Financing Industry Survey is ‘more than just numbers’
Monday, Jun. 30, 2025, 10:17 AM

COMMENTARY: Is your payments platform safeguarding compliance?
Thursday, Jun. 26, 2025, 07:07 AM
J.D. Power Reveals Top Lenders Based on Dealer Satisfaction
Thursday, Jul. 28, 2011, 12:00 AM
Nick Zulovich
WESTLAKE VILLAGE, Calif. — J.D. Power and Associates discovered dealer satisfaction with automotive financing lenders has increased notably this year with improvement by certain banks outpacing gains by captive lenders, particularly in the prime retail credit space. Assertions in J.D. ... [Read More]
Survey: Auto Tops 2010 Consumer Complaints
Thursday, Jul. 28, 2011, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Auto and credit/debt came in as Nos. 1 and 2 in top 2010 consumer complaints, according to a new survey out this week. And interestingly, Internet sales came in at No. 6, with one of the key ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner
In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology
Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Experian Automotive Offers New Service to Reduce Lender Risk
Tuesday, Jul. 26, 2011, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill. — Experian Automotive announced Monday that it will be offering lender’s a new service that aims to minimize the risk of financing vehicles with major title problems. AutoCheck Market Review combines vehicle history report information with AutoCount automotive ... [Read More]
Westlake Financial Reveals 2Q Top Auction Winners
Tuesday, Jul. 26, 2011, 12:00 AM
Nick Zulovich
LOS ANGELES — Westlake Financial Services revealed Monday its choices for the top auctions for the second quarter. The title of Top Overall Auction went to Norwalk Auto Auction followed by Manheim Nevada — which had previously held the top spot ... [Read More]
Ford Credit Shows Steep Decline in Charge-Offs
Tuesday, Jul. 26, 2011, 12:00 AM
Nick Zulovich
DEARBORN, Mich. — In reporting its second quarter results, Ford Credit revealed that charge-offs have decreased significantly. For the quarter, total charge-offs came in at $41 million, compared to $86 million in the same period of 2010. Breaking it down even ... [Read More]
NCM, SubPrime Auto Finance News Partner to Offer BHPH Webinar Tomorrow
Tuesday, Jul. 26, 2011, 12:00 AM
Nick Zulovich
OVERLAND PARK, Kan. — NCM Associates is participating in a buy-here, pay-here dealer-geared Webinar tomorrow at 2 p.m. EST sponsored by Auto Remarketing and SubPrime Auto Finance News. Brent Carmichael, NCM executive conference moderator, trainer and consultant to the BHPH industry, ... [Read More]
Dealers Face Financial Realities at AFSA Forum
Thursday, Jul. 21, 2011, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — Last week I attended the Vehicle Finance Executive Forum in Washington D.C., with American International Automobile Dealers Association president Cody Lusk. The event, organized by the American Financial Services Association, was packed with dealers, members of the ... [Read More]
Huntington’s 2Q Auto Loan Portfolio Jumps by Double Digits Year-Over-Year
Thursday, Jul. 21, 2011, 12:00 AM
Nick Zulovich
COLUMBUS, Ohio — As Huntington Bancshares watched its second-quarter net income shoot up 15 percent from the first quarter of the year, officials explained Thursday how their auto loan portfolio significantly aided that progress. Huntington determined its average auto loan ... [Read More]
LEAP Auto Loans Gains New Director of Business Development
Thursday, Jul. 21, 2011, 12:00 AM
Nick Zulovich
SAN DIEGO — LEAP Auto Loans, an auto leasing company serving consumers who have difficulty obtaining credit, named a new director of business development for the consumer channel this week. Tapped for role is Kyle Kolsky, who is being charged with ... [Read More]
Jensen: Chase Custom Finance Adds Dealers While Growing Originations and Local Offices
Thursday, Jul. 21, 2011, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — In a special interview with Chase Custom Finance executive Bill Jensen, SubPrime Auto Finance News learned that his company actually grew market share during the downturn while other lenders were pulling back. "Throughout the financial crisis, Chase ... [Read More]
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