As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Experian watches banks recapture top auto-finance market share spot in Q2
Thursday, Aug. 28, 2025, 10:52 AM

VantageScore spots notable auto-delinquency jump in July
Wednesday, Aug. 27, 2025, 11:57 AM

COMMENTARY: The compliance mirage & why not all payment calculators are created equal
Tuesday, Aug. 26, 2025, 10:33 AM
Car-Mart CEO: Our Growth Will Continue Thanks in Large Part to Repeat Customers
Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — William "Hank" Henderson, America's Car-Mart president and chief executive officer, said late last week that management is continuing its growth strategy and credits repeat customers as a large factor in the company's solid financial performance. Henderson indicated that ... [Read More]
CNW: Teens No Longer Receiving First Vehicle Choice; Parents More Likely to Pay Cash
Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BANDON, Ore. — Back in 2005, 91 percent of male and 93 percent of female teens received their first vehicle choice. However, in 2010, this is no longer the case. According to CNW Research, this figure dropped to 76 percent and ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner
In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology
Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Prime Acceptance Uses NCCI to Increase Collection Efficiency
Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
SALT LAKE CITY — Prime Acceptance Corp. recently shared how a partnership with National Creditors Connection is helping the company to re-establish contact with overdue customers who are not responding to phone calls or letters. The initiative is meant to keep these consumers in vehicle loan contracts ... [Read More]
J.D. Byrider Hires New VP of Store Operations
Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
CARMEL, Ind. — J.D. Byrider selected a new vice president of store operations earlier this week. Taking on the task of managing all aspects of J.D. Byrider's 13 company-owned locations is former Wells Fargo executive Todd Gunderson. Management stressed that Gunderson ... [Read More]
Westlake Gains Higher Credit Facility, Enhances Customer Communication Software
Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
DES MOINES, Iowa — Wells Fargo Preferred Capital announced it has increased the revolving credit facility for Westlake Financial Services from $240 million and one year to $365 million and three years. Wells Fargo Preferred Capital is the lead agent and ... [Read More]
FICO Launches Collection System with Built-In Analytic Adaption
Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
MINNEAPOLIS — FICO recently announced the launch of an enhanced solution to help lenders improve collections and recoveries. The new product, FICO Debt Manager version 8.0 is, what officials call a complete redesign of the company's core collection system, offering new ... [Read More]
Car-Mart Continues Dealership Network Expansion
Tuesday, Aug. 17, 2010, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — America's Car-Mart recently expanded its network of dealerships for the second time in the past two months, raising its total to 99. The newest store to come on board is in Farmington, Mo. Back in June, Car-Mart rolled ... [Read More]
AFSA Makes Statistical State Map Available Online
Tuesday, Aug. 17, 2010, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Positive feedback pushed the American Financial Services Association to make an interactive map of state-specific information on foreclosures, employment, legislation and more available at its website. AFSA indicated this resource not only contains these crucial statistics, regulations and ... [Read More]
AmeriCredit Announces First Securitization Pricing After Revealing GM Deal
Tuesday, Aug. 17, 2010, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — AmeriCredit announced late last week that it has priced its first securitization deal after after saying it will soon become a subsidiary of General Motors. AmeriCredit priced a $200 million offering of subprime automobile receivables-backed securities. The ... [Read More]
S&P/Experian Index Shows Auto Loan Defaults Rising
Tuesday, Aug. 17, 2010, 12:00 AM
Nick Zulovich
NEW YORK — While monthly default rates declined for first mortgage and bank card loans, the same could not be said for second mortgages and auto loans. Standard & Poor's and Experian discovered that auto loan default rates increased to 1.9 ... [Read More]
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