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This Month's Focus

Artificial Intelligence
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Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between AI capabilities & dealer needs
Monday, May. 11, 2026, 09:42 AM
A new survey report from LotLinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

S&P/Experian Credit Default Indices Open 2011 Strong

Tuesday, Feb. 22, 2011, 12:00 AM
Nick Zulovich
NEW YORK — Any way one could view the latest S&P/Experian Consumer Credit Default Indices, the readings showed positive movements based on data through January of this year. Auto loans were among the types of credit contracts that made strong month-over-month ... [Read More]

DealerTrack Acquires Polk’s Price and Spec Business, Discusses 2010 Financials

Thursday, Feb. 17, 2011, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — Along with sharing how the company performed financially during the fourth quarter and all of last year, DealerTrack Holdings announced this week it has acquired one of the businesses previously owned by R.L. Polk & Co. ... [Read More]

ABI: Annual Bankruptcy Levels Finally Slow Down Growth Rate

Thursday, Feb. 17, 2011, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — For the first time in three years, total bankruptcy filings in the United States didn't climb by double digits year-over-year. The American Bankruptcy Institute reported this week that total 2010 bankruptcies increased 8 percent above the 2009 ... [Read More]

VW Credit Taps New Agency of Record to Support New Product Launches

Thursday, Feb. 17, 2011, 12:00 AM
Nick Zulovich
HERNDON, Va. — As Volkswagen Credit and Audi Financial Services prepare for the launch of the new VW Passat in August and Beetle in September, the captives have tapped a new agency of record to roll out a customer loyalty campaign ... [Read More]

Consumers Continue to Opt for Less Expensive Units, but Average APR Grows

Thursday, Feb. 17, 2011, 12:00 AM
Nick Zulovich
DALLAS — The purchase and financing of an average-priced new vehicle accounted for 23.2 weeks of median family income in the fourth quarter, an improvement of 0.5 weeks, according to Comerica Bank. Consumers spent an average of $700 less, down 3 ... [Read More]

Credit Acceptance Outlines Tender Offer to Purchase Outstanding Common Stock

Tuesday, Feb. 15, 2011, 12:00 AM
Nick Zulovich
SOUTHFIELD, Mich. — Explained as a pathway to generate capital to shareholders, Credit Acceptance Corp. recently announced the company commenced a tender offer to purchase up to 1,904,761 shares of its outstanding common stock. Credit Acceptance set the price at ... [Read More]

Provider Exchange Network Solution Now Integrated with F&I Menu Company

Tuesday, Feb. 15, 2011, 12:00 AM
Nick Zulovich
TROY, Mich. — Provider Exchange Network, a division of Open Dealer Exchange, recently completed integration with F&I menu company, The Impact Group. Officials explained Impact's Fusion Menu now features electronic rating, forms and contract origination via PEN. They went on ... [Read More]

More Captives, Banks Approving Credit-Challenged Customers

Tuesday, Feb. 15, 2011, 12:00 AM
Nick Zulovich
BANDON, Ore. — CNW Research discovered that both captives and major banks are tapping into pent-up demand of subprime new-vehicle buyers. Though Art Spinella, of CNW, explained that in comparison to levels prior to the recession, these approvals are still low, ... [Read More]

Prestige Financial Services, www.OnlineBKmanager.com Partner to Assist Subprime Focused Dealers

Tuesday, Feb. 15, 2011, 12:00 AM
Nick Zulovich
SALT LAKE CITY — Prestige Financial Services and www.OnlineBKmanager.com recently partnered to boost dealers' ability to efficiently deliver vehicles and supply financing for bankruptcy customers.  Through this alliance, Prestige Financial's dealer partners can receive a unique package discount on www.OnlineBKmanger.com ... [Read More]

GM Financial Plans Nationwide Rollout of Leasing Program & Canadian Market Re-Entry

Thursday, Feb. 10, 2011, 12:00 AM
Nick Zulovich
SAN FRANCISCO — After launching a successful prime leasing pilot in Ohio, GM Financial is looking to roll this offering out to the rest of the nation. Additionally, the company is eyeing a re-entry into the Canadian marketplace as well. Kyle ... [Read More]

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