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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

Bank of America Grows Direct-to-Consumer Loans with VINtek’s Help

Thursday, Aug. 26, 2010, 12:00 AM
Nick Zulovich
PHILADELPHIA — In addition to celebrating its 20th anniversary, VINtek announced it has expanded its direct-to-consumer auto loan service for Bank of America to include offering direct auto finance leads through the company's Tax, Tag and Title Calculator. Bank of America ... [Read More]

Fiserv, DriveTime Broaden Partnership to Give Customers More Payment Options

Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BROOKFIELD, Wis. — Fiserv and DriveTime recently expanded their partnership so that now instead of just having the ability to pay at a dealership location and online or via phone, customers can now also pay their auto loan bills at more than ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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New OneCommand Tool Aims to Find Customers with Built Up Equity to Drive Sales

Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
CINCINNATI — OneCommand recently rolled out a new tool it's calling Equity Scoring, a product designed to help dealerships identify the current equity position of both finance and cash customers. Geared to reach potential buyers most likely to be ready and ... [Read More]

Car-Mart CEO: Our Growth Will Continue Thanks in Large Part to Repeat Customers

Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — William "Hank" Henderson, America's Car-Mart president and chief executive officer, said late last week  that management is continuing its growth strategy and credits repeat customers as a large factor in the company's solid financial performance. Henderson indicated that ... [Read More]

CNW: Teens No Longer Receiving First Vehicle Choice; Parents More Likely to Pay Cash

Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BANDON, Ore. — Back in 2005, 91 percent of male and 93 percent of female teens received their first vehicle choice. However, in 2010, this is no longer the case. According to CNW Research, this figure dropped to 76 percent and ... [Read More]

Prime Acceptance Uses NCCI to Increase Collection Efficiency

Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
SALT LAKE CITY — Prime Acceptance Corp. recently shared how a partnership with National Creditors Connection is helping the company to re-establish contact with overdue customers who are not responding to phone calls or letters. The initiative is meant to keep these consumers in vehicle loan contracts ... [Read More]

J.D. Byrider Hires New VP of Store Operations

Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
CARMEL, Ind. — J.D. Byrider selected a new vice president of store operations earlier this week. Taking on the task of managing all aspects of J.D. Byrider's 13 company-owned locations is former Wells Fargo executive Todd Gunderson. Management stressed that Gunderson ... [Read More]

Westlake Gains Higher Credit Facility, Enhances Customer Communication Software

Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
DES MOINES, Iowa — Wells Fargo Preferred Capital announced it has increased the revolving credit facility for Westlake Financial Services from $240 million and one year to $365 million and three years. Wells Fargo Preferred Capital is the lead agent and ... [Read More]

FICO Launches Collection System with Built-In Analytic Adaption

Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
MINNEAPOLIS — FICO recently announced the launch of an enhanced solution to help lenders improve collections and recoveries. The new product, FICO Debt Manager version 8.0 is, what officials call a complete redesign of the company's core collection system, offering new ... [Read More]

AmeriCredit Announces First Securitization Pricing After Revealing GM Deal

Tuesday, Aug. 17, 2010, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — AmeriCredit announced late last week that it has priced its first securitization deal after after saying it will soon become a subsidiary of General Motors. AmeriCredit priced a $200 million offering of subprime automobile receivables-backed securities. The ... [Read More]

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