Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Experts see Middle East conflict making current car & credit markets even more challenging
Tuesday, Mar. 24, 2026, 10:27 AM
With additional insight about affordability, FICO watches averages credit scores tick lower again
Wednesday, Mar. 25, 2026, 11:27 AM
PODCAST: Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business
Wednesday, Mar. 25, 2026, 01:05 PM
Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Jennifer Turnage, who is chief executive officer of Primeritus Financial Services. Turnage talks with Cherokee Media Group senior editor Nick Zulovich about the importance ... Listen Here
Wednesday, Mar. 25, 2026, 05:01 PM
Industry Elite honoree Kelly Wyatt on 25-year career with GM Financial
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Kelly Wyatt, who is chief digital officer with GM Financial. Wyatt shares a conversation with Cherokee Media Group senior editor Nick Zulovich about being ... Listen Here
Wednesday, Mar. 25, 2026, 04:43 PM
Industry Elite: Sean Morgan of Westlake Financial
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Sean Morgan, who is executive vice president of finance and operations at Westlake Financial. Morgan talks with Cherokee Media Group senior editor Joe Overby ... Listen Here
Monday, Mar. 23, 2026, 03:07 PM
New OneCommand Tool Aims to Find Customers with Built Up Equity to Drive Sales
Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
CINCINNATI — OneCommand recently rolled out a new tool it's calling Equity Scoring, a product designed to help dealerships identify the current equity position of both finance and cash customers. Geared to reach potential buyers most likely to be ready and ... [Read More]
Car-Mart CEO: Our Growth Will Continue Thanks in Large Part to Repeat Customers
Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — William "Hank" Henderson, America's Car-Mart president and chief executive officer, said late last week that management is continuing its growth strategy and credits repeat customers as a large factor in the company's solid financial performance. Henderson indicated that ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
The Dealer’s Guide to Smarter GPS Tracking
A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist
Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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CNW: Teens No Longer Receiving First Vehicle Choice; Parents More Likely to Pay Cash
Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BANDON, Ore. — Back in 2005, 91 percent of male and 93 percent of female teens received their first vehicle choice. However, in 2010, this is no longer the case. According to CNW Research, this figure dropped to 76 percent and ... [Read More]
Prime Acceptance Uses NCCI to Increase Collection Efficiency
Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
SALT LAKE CITY — Prime Acceptance Corp. recently shared how a partnership with National Creditors Connection is helping the company to re-establish contact with overdue customers who are not responding to phone calls or letters. The initiative is meant to keep these consumers in vehicle loan contracts ... [Read More]
J.D. Byrider Hires New VP of Store Operations
Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
CARMEL, Ind. — J.D. Byrider selected a new vice president of store operations earlier this week. Taking on the task of managing all aspects of J.D. Byrider's 13 company-owned locations is former Wells Fargo executive Todd Gunderson. Management stressed that Gunderson ... [Read More]
Westlake Gains Higher Credit Facility, Enhances Customer Communication Software
Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
DES MOINES, Iowa — Wells Fargo Preferred Capital announced it has increased the revolving credit facility for Westlake Financial Services from $240 million and one year to $365 million and three years. Wells Fargo Preferred Capital is the lead agent and ... [Read More]
FICO Launches Collection System with Built-In Analytic Adaption
Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
MINNEAPOLIS — FICO recently announced the launch of an enhanced solution to help lenders improve collections and recoveries. The new product, FICO Debt Manager version 8.0 is, what officials call a complete redesign of the company's core collection system, offering new ... [Read More]
Car-Mart Continues Dealership Network Expansion
Tuesday, Aug. 17, 2010, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — America's Car-Mart recently expanded its network of dealerships for the second time in the past two months, raising its total to 99. The newest store to come on board is in Farmington, Mo. Back in June, Car-Mart rolled ... [Read More]
AFSA Makes Statistical State Map Available Online
Tuesday, Aug. 17, 2010, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Positive feedback pushed the American Financial Services Association to make an interactive map of state-specific information on foreclosures, employment, legislation and more available at its website. AFSA indicated this resource not only contains these crucial statistics, regulations and ... [Read More]
AmeriCredit Announces First Securitization Pricing After Revealing GM Deal
Tuesday, Aug. 17, 2010, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — AmeriCredit announced late last week that it has priced its first securitization deal after after saying it will soon become a subsidiary of General Motors. AmeriCredit priced a $200 million offering of subprime automobile receivables-backed securities. The ... [Read More]
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