AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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2025 Loss Mitigation Executive of the Year: Craig Paterson of GM Financial
Wednesday, Nov. 5, 2025, 02:23 PM
PODCAST: Used Car Week Hall of Famer Becky Igo of Allied Solutions
Tuesday, Nov. 11, 2025, 10:48 AM
2025 Repossession Agent of the Year: Phil Hanks of Connect 1 Recovery
Thursday, Nov. 6, 2025, 10:34 AM
Dissecting evolving credit scores with Shams Blanc of FICO
As much as auto-finance underwriting has become sophisticated, a potential starting point to determine if the applicant will be offered an installment contract is the credit score. Shams Blanc, who is vice president of auto scores at FICO, described the ... Listen Here
Monday, Nov. 24, 2025, 03:34 PM
Used Car Week Hall of Famer Jerry Kroshus of Location Services
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees is a conversation with Jerry Kroshus, who is CEO of Location Services. Cherokee Media President Bill Zadeits talks with Kroshus about his career journey in ... Listen Here
Wednesday, Nov. 12, 2025, 04:19 PM
Used Car Week Hall of Famer Kathy Ruble of Ally
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees, we catch up with Kathy Ruble, who is executive director of marketing, dealer financial services and communications at Ally. Ruble has been the longtime moderator ... Listen Here
Tuesday, Nov. 11, 2025, 07:52 PM
Chrysler Financial Realigns Staffing to Meet Current Economic Climate
Tuesday, Jul. 7, 2009, 12:00 AM
Nick Zulovich
FARMINGTON HILLS, Mich. — Chrysler Financial recently announced it is restructuring its business operations to better align to the current market environment. This restructuring includes a reduction in the company's work force of about 9 percent. Officials attributed this need for ... [Read More]
GMAC Speaks Out After GM Gains Court Approval to Sell Assets
Tuesday, Jul. 7, 2009, 12:00 AM
Nick Zulovich
DETROIT — On the heels of General Motors announcing it received bankruptcy court approval to sell its assets to a new company, GMAC Financial Services announced its reaction. The company indicated that it has been notified that the U.S. Bankruptcy Court ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Turn Battery Risk Into Trust: Your Edge in the Used EV Market
Independent battery health certification is the new gold standard for used EV dealerships. The latest AVILOO detect Magazine reveals how...
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How GMs Start Their Day with Mastermind & Make More Deals
Successful General Managers know that how you start the day sets the tone for dealership performance. This checklist outlines the...
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Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents
As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Bankruptcies Continue to Climb Year-Over-Year
Tuesday, Jul. 7, 2009, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — U.S. consumer bankruptcy filings came in at a level that was 36.5 percent higher for the first six months of this year, compared to last year, according to the American Bankruptcy Institute. Based on data from the National ... [Read More]
ABA: Direct Auto Loan Delinquencies Jump a Percentage Point
Tuesday, Jul. 7, 2009, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — While indirect auto loan delinquencies showed some improvement in the first quarter, direct auto loan delinquencies were another story, according to the American Bankers Association. On the positive side, the ABA announced today that indirect delinquencies dropped slightly ... [Read More]
BHPH Dealers Discuss Best Practices, Alternatives to Repossession
Thursday, Jul. 2, 2009, 12:00 AM
Nick Zulovich
ORLANDO, Fla. — As an eroding economy impacts businesses and car shoppers across the board, many buy-here, pay-here dealers are often faced with the challenge of customers not being able to make their payments. But many times, there are alternatives ... [Read More]
SBA Kicks Off Floor Plan Program for Dealers
Thursday, Jul. 2, 2009, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Starting on Wednesday, auto, RV and other dealerships could start applying for Small Business Administration-guaranteed dealer floor plan financing, which can make it easier for these small businesses to borrow against their inventory and increase their cash flow. ... [Read More]
TransUnion Launches New Tools for Dealers, Lenders
Thursday, Jul. 2, 2009, 12:00 AM
Nick Zulovich
CHICAGO — In response to auto-loan delinquencies growing by more than 27 percent over the last year, TransUnion has launched new tools to help dealers and lenders better analyze consumers. To assist the industry in today's dynamic economic climate, TransUnion introduced the availability of ... [Read More]
NVCP Partners with Driveway Financial to Bring More Lenders to Dealers
Thursday, Jul. 2, 2009, 12:00 AM
Nick Zulovich
COLLEYVILLE, Texas — The National Vehicle Certification Program Group announced it has partnered with Driveway Financial Services to bring additional lenders to independent and franchised dealers currently certifying vehicles through its program. The NVCP certified pre-owned program includes a physical inspection, ... [Read More]
GMAC Says Some Chrysler Dealers Not Meeting Credit Requirements for Long-Term Wholesaling
Tuesday, Jun. 30, 2009, 12:00 AM
Nick Zulovich
DETROIT — As many are aware, GMAC recently struck a deal to help Chrysler dealers; however, some these dealers are being left out in the cold because they do not meet credit requirements. GMAC confirmed late last week that not all Chrysler dealers ... [Read More]
CAR Financial Names New Territory Manager
Tuesday, Jun. 30, 2009, 12:00 AM
Nick Zulovich
ATLANTA — CAR Financial Services recently announced the addition of a new executive in the role of territory manager. Taking on this position is Ted Plummer, who rejoined the CAR Financial sales team on June 23. In the role of territory ... [Read More]
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