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Cutting keys & cutting costs during repossessions and recoveries
Wednesday, Dec. 10, 2025, 04:42 PM
Drawing standing-room-only attendance in the second-largest setting at Used Car Week 2025, Ryan Miller led a six-executive panel session that focused on one of the most complex challenges in all of repossessions and recoveries. Now available through this episode of ... Listen Here
Four experts on automotive & the economy
Wednesday, Dec. 10, 2025, 04:39 PM
Used Car Week 2025 again brought together experts who can explain which parts of the economy impact automotive most. This year’s event included views from Laura Wehunt of Black Book, Tim Gill of the American Financial Services Association, T.J. Cox ... Listen Here
Sponsored Episode: Winning Trade-Ins and Trust – Navigating Today’s Affordability Challenges
Friday, Dec. 5, 2025, 03:15 PM
Affordability challenges are reshaping the automotive landscape—vehicle prices and payments are at all-time highs and negative equity is on the rise. In this episode, Micah Tindor offers a data-driven conversation with real-world strategies around acquisition tactics and long-term profitability to ... Listen Here

Credit Union Network Joins Finance Express

Tuesday, Sep. 9, 2008, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express recently reported that OAG Indirect has entered an agreement to join its Web-based Dealer Management System. OAG Indirect offers retail financing through a network of Credit Unions in 48 of the United States. In ... [Read More]

Non-Prime Survey: Longer-Term Loans Continue to Grow

Thursday, Sep. 4, 2008, 12:00 AM
Nick Zulovich
HANOVER, Md. — For the first time, the National Auto Finance Association's Non-Prime Auto Financing Survey featured metrics by FICO score, loan-to-value and term. Along with the usual annual statistics such as delinquencies and charge-offs, the report also analyzed new information ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The ART of AI: A Dealership Guide to Deploying AI With Confidence

AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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Turn Battery Risk Into Trust: Your Edge in the Used EV Market

Independent battery health certification is the new gold standard for used EV dealerships. The latest AVILOO detect Magazine reveals how...
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How GMs Start Their Day with Mastermind & Make More Deals

Successful General Managers know that how you start the day sets the tone for dealership performance. This checklist outlines the...
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Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents

As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)

Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance

Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos

Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI

The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Chrysler Offers Discount to Consumers Leasing Via Independent Institutions

Thursday, Sep. 4, 2008, 12:00 AM
Nick Zulovich
AUBURN HILLS, Mich. — In Chrysler's August sales report, the company said that while sales are down 34 percent from last year, they are up 12 percent over July thanks to enhanced financing offers, efforts to shift lease-oriented customers to purchasing and ... [Read More]

BMW to Continue Support of Leasing

Thursday, Sep. 4, 2008, 12:00 AM
Nick Zulovich
WOODCLIFF LAKE, N.J. — The president of BMW of North America said Wednesday that the company strongly believes in continuing to offer leasing for its customers; however, he indicated that the company did shift APRs on purchases to drive a better ... [Read More]

August Marks New Monthly Record in Bankruptcy Filings Since Law Change

Thursday, Sep. 4, 2008, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — Looking specifically at August, the American Bankruptcy Institute reported that U.S. consumer bankruptcy filings increased 29.2 percent from the same period a year ago. The overall August consumer filing total of 96,413 also set a single month high ... [Read More]

NAF Association Publishes Non-Prime Study

Tuesday, Sep. 2, 2008, 12:00 AM
Nick Zulovich
HANOVER, Md. —The National Automotive Finance Association announced it has published its 2008 Non-Prime Automotive Financing Survey. The survey, conducted by outside consultant BenchMark Consulting International analyzes 2007 year-end data. This year, 26 companies participated in the survey, representing large ... [Read More]

The Proper Perspective for Collection Success

Tuesday, Sep. 2, 2008, 12:00 AM
Nick Zulovich
I've often said that one of the most difficult jobs at CenterOne Financial Services is that of a collector, working with financially challenged customers all day, every day. And although the job is difficult, it doesn't have to be complex. ... [Read More]

CBA to Host Fair Lending Conference

Tuesday, Sep. 2, 2008, 12:00 AM
Nick Zulovich
ARLINGTON, Va. — The Consumer Bankers Association's Fair Lending Conference offers timely content and has the ability to attract speakers with insight on the issues. This year's event will be held Nov. 5-7 at the Ritz Carlton Pentagon City in Arlington, ... [Read More]

GMAC Teams Up with Groups to Improve Financial Education

Tuesday, Sep. 2, 2008, 12:00 AM
Nick Zulovich
NEW YORK — GMAC Financial Services announced it partnered with Operation HOPE and the Greater Harlem Chamber of Commerce to offer the seminar "Take Your Life Back and Get Out of Debt," which was held Aug. 23, during the final week ... [Read More]

Zag Names New President, COO

Thursday, Aug. 28, 2008, 12:00 AM
Nick Zulovich
SANTA MONICA, Calif. — Zag recently announced it has named a new company president and chief operating officer. Automotive industry e-commerce innovator Chris Porch has joined the company in this role. According to officials, Porch is a hands-on leader who excels ... [Read More]
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