American Recovery Association president Vaughn Clemmons addressed the record gathering for last week’s North American Repossessors Summit, sharing his “unfiltered beliefs on the state of our recovery industry.”

Clemmons described the challenges and opportunities the industry has, asking for a “call for collaboration,” involving agents, finance companies, forwarders and other service providers that might touch repossessed vehicles.

Listen to this special episode of the Auto Remarketing Podcast recorded in Orlando, Fla., through the window below.