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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Google Changes Push Website Quality to Marketing Forefront

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Wednesday, Jan. 22, 2014, 05:28 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
With every new year comes new developments in advertising opportunities for dealerships. Dealers have been following this evolution for years. First, it was the Web; then came mobile. And in 2014, there is even more to consider, including the vast ... [Read More]

Hyundai Canada Reveals ‘Number One’ Dealer

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Sunday, Jan. 19, 2014, 05:00 AM
Sarah Rubenoff
Hyundai Canada has announced its ‘number one’ dealer, choosing to recognize a Mississauga store for the dealership’s exceptional sales and fundraising performance in 2013. The company is honoring Missisauga Hyundai, which led all Canadian Hyundai dealerships in sales and charity ... [Read More]

New DrivingSales University, NCDA Partnership Provides Discounts to Dealer Members

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Thursday, Jan. 16, 2014, 08:14 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
DrivingSales University announced it has furthered its expansion into the Canadian market through a new alliance with the New Car Dealers Association of British Columbia (NCDA). Through the agreement, DSU’s Web-based dealership training program is now available at a discounted ... [Read More]

Ford F-150 Most-Appraised Vehicle in 2013

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Thursday, Jan. 16, 2014, 08:11 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
After giving up a few months to smaller models, the Ford F-150 reclaimed its spot as the most-appraised vehicle in Canada, according to the December TradeTracker Used Vehicle Market Report. The F-150 was followed by the Honda Civic Sedan (No. ... [Read More]

Canadian Wholesale Prices End 2013 on the Rise

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Thursday, Jan. 16, 2014, 08:09 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
During the last month of 2013, wholesale prices did rise on an overall basis — a trend dealers experienced during most of last year — but the spike was slight, and price movements for most segments were negative. According to ... [Read More]

Tracking Devices Aid in Bust of International Car-Theft Crime Ring

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Friday, Jan. 10, 2014, 04:58 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
Many high-end vehicle dealers in Canada are breathing a sigh of relief as Canadian and U.S. law enforcement agencies cracked down on an international vehicle theft crime ring, recovering $3.2 million in assets. Car recovery company LoJack Corp. reported its ... [Read More]

Canada Hits Record for New-Car Sales in 2013

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Thursday, Jan. 9, 2014, 05:23 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
After years of post-recession lows, the Canadian automotive market reached a new record in 2013, according to analysis from the Canadian Automotive Dealers Association released this week. A whopping 1.74 million new cars were sold in Canada last year, up ... [Read More]

Hyundai Auto Canada Chooses Former Mazda Canada President as First COO

Donald Romano -- Hyundai
Thursday, Jan. 9, 2014, 05:21 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
Hyundai Auto Canada Corp. announced its choice for its very first chief operating office, hiring an industry veteran for the job. Donald Romano brings over 29 years of experience in the automotive industry to the role of COO. The company ... [Read More]

European Brand CPO Sales Soar

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Wednesday, Jan. 8, 2014, 05:39 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
As December and full-year 2013 certified pre-owned results came in, it’s evident that while European automakers saw CPO sales rise consistently throughout this past year, Japanese brands were feeling the sting of tight used supply. One European brand even notched ... [Read More]

Can Automakers Shift Canadian Consumer Interest From Long-Term Loans Back to Leasing?

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Thursday, Dec. 19, 2013, 05:00 AM
Sarah Rubenoff, Auto Remarketing Canada Editor
Though analysts offered no short-term good news in regards to Canadian leasing levels, movement in the new-car market could spell more off-lease vehicles in the future. That is, if OEMs are able to turn consumers away from long-term loans and ... [Read More]
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