This Month's Focus

Artificial Intelligence

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Carfluent’s new AI tool helps dealerships beat aggregators in searches A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between AI capabilities & dealer needs A new survey report from LotLinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’ Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Same old story: Toyota at the top of CBB Best Residual Value Awards

Acquisition of Key Auto Group adds to FFUN

Dealers fight compressed profit margins with ‘customer-centric F&I’ centered on ‘advising, not selling’

Canadian wholesale market’s gentle slide becomes a plummet as February begins

Dealers, OEMs bracing for ‘foundational, irreversible transformation’ of Canada’s auto industry

GM finishes job, ends 2025 as Canada’s top EV seller

CBB Index’s January rise a ‘reprieve’ as expected slower year begins

AutoTrader listings available on ChatGPT platform through new integration

Nearly 1 million Canadian vehicles have open recalls, Carfax Canada data shows

Canadian wholesale used-car market’s slide slows

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