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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

TransUnion examines how COVID-19 is changing consumer shopping patterns

online car shopping
Wednesday, Mar. 25, 2020, 01:55 PM
Auto Fin Journal Staff
The coronavirus pandemic has forced more consumers to shop online and dealers and fintech firms to polish their digital retailing endeavors. And fraudsters are sharpening their deceptive tools, too. On Tuesday, TransUnion released new research that quantifies the spike in ... [Read More]

Fiserv acquires Bypass Mobile to reinforce omni-commerce capabilities

acquisition
Wednesday, Mar. 25, 2020, 01:50 PM
Auto Fin Journal Staff
Fiserv bolstered its technology toolbox through an acquisition last week. The global provider of payments and financial services technology solutions announced the acquisition of Bypass Mobile, an independent software vendor (ISV) and innovator in enterprise point-of-sale systems. Officials explained the ... [Read More]

Ally doubles up for Carvana, making up to $2B available

carvana_in philadelphia
Wednesday, Mar. 25, 2020, 01:48 PM
Auto Fin Journal Staff
Ally Financial is making sure Carvana has liquidity to keep its online vehicle retailing machine in motion no matter the challenges the coronavirus pandemic is presenting the industry. Late on Tuesday, Carvana announced a significant increase and extension of its ... [Read More]

MoneyGram activity jumps as COVID-19 impact continues

fintech investment
Monday, Mar. 23, 2020, 02:32 PM
Auto Fin Journal Staff
As COVID-19 continues to make routine financial transactions more complicated, here is another example of how fintech solutions are answering the call to help consumers maintain their commitments. MoneyGram International, a facilitator of payments and money transfers, last week reported ... [Read More]

FIS aids efforts in updating cyber-risk guidebook

best practices
Wednesday, Mar. 18, 2020, 03:13 PM
Auto Fin Journal Staff
FIS played a role in compiling critical guidance to help financial services companies handle cyber-risk oversight. Chief risk officer Greg Montana co-authored the incident response section of the seventh edition of the Director’s Handbook on Cyber-Risk Oversight recently released by ... [Read More]

PODCAST: Another visit with GM Financial’s Kyle Birch

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Wednesday, Mar. 11, 2020, 03:01 PM
Auto Fin Journal Staff
For the third consecutive year, Nick Zulovich connected with now GM Financial North America operations president Kyle Birch for an episode of the podcast recorded during the Vehicle Finance Conference hosted by the American Financial Services Association. In a conversation conducted ... [Read More]

KPMG gains US patent for blockchain application that increases trust in AI data management practices

blockchain
Monday, Mar. 9, 2020, 04:34 PM
Auto Fin Journal Staff
The U.S. Patent and Trademark Office recently granted a patent to KPMG for a blockchain-based method that can improve the selection, curation and management of data used to train machine learning and artificial intelligence (AI) models. The company highlighted KPMG’s ... [Read More]

3 primary findings from LexisNexis Risk Solutions Cybercrime Report

lexisnexis for web
Wednesday, Mar. 4, 2020, 04:52 PM
Auto Fin Journal Staff
On Wednesday, LexisNexis Risk Solutions highlighted three primary findings from its Cybercrime Report covering activities from July through December of last year. The company indicated the findings crystalize how fraud has increasingly become borderless on a global scale. As the ... [Read More]

White Clarke Group names Ross as new CTO

Wayne Ross for web
Monday, Mar. 2, 2020, 03:32 PM
Auto Fin Journal Staff
White Clarke Group recently welcomed Wayne Ross as its chief technical officer. With 25 years of experience in engineering, technology development and business management, the company said in a news release that Ross will be working with White Clark Group’s ... [Read More]

GuardKnox taps former Ford & Bosch exec to oversee new Detroit subsidiary

car and technology 795108532
Tuesday, Feb. 25, 2020, 05:54 PM
Auto Fin Journal Staff
Fueled in part by resources from operations like Fraser McCombs Capital, an investment firm in the auto technology and mobility space, GuardKnox is in growth mode. Asserting itself as the automotive industry’s first global cybertech tier supplier of secure, service-oriented, ... [Read More]
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