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SPONSORED EPISODE: Greenville Auto Auction Celebrates 16 Years—A look back and a look ahead
On this sponsored episode of the Auto Remarketing Podcast, Bill Zadeits visits with Billy Willis and Kevin Stallings of Greenville Auto Auction. The auction celebrates 16 years in early September, and the guys talk about the history of the sale, ... Listen Here
Wide-ranging car-business conversation with Lotlinx chairman and CEO Len Short
Lotlinx chairman and CEO Len Short firmly believes car dealers are the most resilient operators in any business. During this episode of the Auto Remarketing Podcast, Short explained why he is anticipating dealers showing that resilience again because it’s needed ... Listen Here
Path to delivering education in Spanish with Ignite Dealer Compliance Group
Steve Levine has dozens of dealer clients with Spanish as their native language. Those dealers also have hundreds of Hispanic customers who cannot speak or understand English. To fill compliance and training gaps created by language challenges, the owner of ... Listen Here

Dealers Praise NABD for Latest BHPH Best Practices Conference

businessmen in city
BHPH Report Staff
Mike Marak is the president of M&M Auto Sales in Hiawatha, Iowa, boasting more than three decades of buy-here, pay-here experience. Marak chose to spend three days in Dallas last week for the Best Practices Conference hosted by the National ... [Read More]

AutoTrader.com Buy-Here, Pay-Here Center Keeps Growing

digital sales
Nick Zulovich, Editor
Dealers from all 50 states now are a part of AutoTrader.com’s Buy- Here Pay-Here Center as the site crossed the 1,000-store milestone before 2014 closed. Consumer traffic also is climbing significantly as site officials are seeing possible buyers from all ... [Read More]

Daughtry: It’s January — Are You Ready For February?

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Gene Daughtry, PLS Financial
Are you ready for February? That is probably the biggest question for January. You should have finished or be finishing your end-of-the-month and end-of-the-year reports. I hope back in November you completed evaluations of your personnel and processes. If not, ... [Read More]

Ask the Hall of Famer: Reconditioning and New Prospects

mechanic 4
BHPH Report Staff
Q: What are some prudent steps to make in regards to reconditioning? Julian says … First, on a side note, I think service and financing of repairs, tires etc., are going to be a good profit source for every BHPH ... [Read More]

Byrd: If You Are Growing, You Are Not ‘Cash Flowing’

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Tim Byrd, Tim Byrd & Associates
The buy-here, pay-here business is one of the few businesses you can sell yourself out of business. Can I get an Amen on that? This reminds me of the “six P’s” rule of business that you may have heard: Prior ... [Read More]

Houston Store Aims To Show How Honest BHPH Dealers Operate

Craig and Paula Durrett for BHPH Report
Nick Zulovich, Editor
A buyer who sustained a bad experience during a vehicle purchase might share the unpleasant details with family and friends. Or perhaps in today’s Internet age, the consumer could go on social media to describe the experiences through a myriad ... [Read More]

Dealer & Expert Ideas About 2015 Tax Season And Beyond

Kevin Pendergrass for BHPH
Nick Zulovich, Editor
The income tax refund. For typical buy-here, pay-here dealership customers, that’s an injection of cash averaging about $5,000, according to an estimation from Tax Refund Services and TaxMax founder Bill Neylan. For years, those refunds meant the possibility of healthy ... [Read More]

Lessons From DriveTime’s Run-In With The CFPB

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Catherine Brennan, Hudson Cook
Congress empowered the Consumer Financial Protection Bureau to supervise buy-here, pay-here dealers when it passed the Dodd-Frank Wall Street Reform and Consumer Protection Act. Since its inception, the CFPB has not specifically targeted a BHPH dealer — until now, that ... [Read More]

A Comparison: Newsletters Versus Social Media

more training
Kenny Atcheson, Dealer Profit Pros
If you have struggled to earn a positive return on investment or even calculate an ROI using social media, you are not alone. You can’t deposit likes, shares and followers into the bank. We have crafted and sent tens of ... [Read More]

AutoSoft NET Integrates DRN Data to Enhance BHPH Collections

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BHPH Report Staff
Buy-here, pay-here operators interested in utilizing the capabilities of license plate recognition technology to mitigate losses now have another opportunity if they use the solution offered by AutoSoft NET. On Wednesday morning, Digital Recognition Network (DRN) and AutoSoft NET announced ... [Read More]

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