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Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’
Wednesday, Mar. 11, 2026, 04:17 PM
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 02:48 PM
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Widewail CEO Cuyler Owens
Monday, Mar. 9, 2026, 08:09 PM
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here

Byrd: Making A Plan To Win Even When Major Customer Events Happen

pic for tim byrd column
Thursday, Aug. 21, 2014, 07:06 PM
Tim Byrd, Tim Byrd & Associates
Everyday battles. Sales waning. Cars breaking down. Lapsed insurance. Repos. Low working capital. Do you feel like you’re losing? Every day in buy-here, pay-here operations across this great country, dealers are asking similar questions: —Where do I go from here? ... [Read More]

Annual Bankruptcies on Pace for Lowest Figure in 7 Years

gavel 2
Thursday, Aug. 21, 2014, 06:52 PM
BHPH Report Staff
The year-over-year decline in bankruptcies recorded in July is leaving the American Bankruptcy Institute thinking that this year’s total could end up being the lowest figure in seven years. According to data provided by Epiq Systems, ABI indicated total bankruptcy ... [Read More]

NABD Welcomes Largest BHPH Boot Camp Crowd Ever

boot camp for BHPH
Thursday, Aug. 21, 2014, 06:50 PM
BHPH Report Staff
The largest contingent ever attended the most recent BHPH Boot Camp hosted by the National Alliance of Buy-Here, Pay-Here Dealers at the site of iCars, Ingram Walters’ dealership in Monroe, N.C. A total of 27 attendees from 15 different dealerships ... [Read More]

3 Areas to Help BHPH Operators Ease the Pain Of IRS Audits

payroll printouts
Thursday, Aug. 21, 2014, 06:40 PM
Nick Zulovich, Editor
It’s one of the most stress creating notices anyone can receive. The Internal Revenue Service wants to conduct an audit. And for buy-here, pay-here operators, the complexities of explaining how their businesses function to a federal regulator who might not ... [Read More]

8 Tips to Help BHPH Dealers Stay Off CFPB Radar

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Monday, Aug. 18, 2014, 06:33 PM
BHPH Report Staff
Rick Hackett shared eight specific steps buy-here, pay-here dealers can take to stay off of the radar of government regulators. Hackett acknowledged no surefire way exists for operators to protect themselves completely from a regulator who can decide what a ... [Read More]

Go Auto Exchange Adds 4th Location

gavel and key
Wednesday, Aug. 6, 2014, 04:56 PM
BHPH Report Staff
Go Auto Exchange — the joint auction venture between Manheim and DriveTime — is revving up its expansion plans with its fourth location set to open this week. Officials indicated the new location featuring inventory tailored for buy-here, pay-here dealerships is ... [Read More]

BHPH Report Launches New Free Training Webinars

training
Tuesday, Aug. 5, 2014, 07:51 PM
BHPH Report Staff
Along with the move to begin printing the magazine, BHPH Report is also rolling out free online training for buy-here, pay-here dealers. The first installment in the publication’s Buy-Here, Pay-Here Webinar Series is set to include experts from FEX DMS, ... [Read More]

BHPH Report To Publish Print Edition Beginning In September

news
Thursday, Jul. 31, 2014, 05:45 PM
BHPH Report Staff
The early success of BHPH Report is prompting Cherokee Media Group to begin offering a print version of the new magazine dedicated to providing news and information about the buy-here, pay-here industry. Launched in January as a collaboration between SubPrime ... [Read More]

Daughtry: Step-By-Step Guide To Adding More Lots

new hire
Thursday, Jul. 31, 2014, 04:14 PM
Gene Daughtry, PLS Financial
I bet when you first got into buy-here, pay-here and worked to grow your portfolio, you were watching every dollar and paying close attention to details. How many of us learned more from trial and error than other sources available, ... [Read More]

DriveTime Sharpens Strategy, Rises To Top Of Customer Service Ratings By BBB

drivetime lot pic for website
Thursday, Jul. 31, 2014, 02:52 PM
Nick Zulovich, Editor
DriveTime Automotive Group contends customer service always has been a hallmark of its business practices, especially since buy-here, pay-here can create such an intimate relationship between a dealer and a purchaser. Now, the Better Business Bureau agrees with DriveTime’s assertions. ... [Read More]

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