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This Month's Focus

Artificial Intelligence
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COMMENTARY: Inventory acquisition in the AI age
Friday, May. 29, 2026, 01:00 PM
While many dealers have always “trusted their gut,” the old instinct-driven approach to buying used car inventory is quickly becoming obsolete. For decades, dealers relied on a familiar formula: when a vehicle sold, replace it with another one just like ... Read More
AI at car dealerships: a ‘crawl, walk, run’ evolution with data at foundation
Friday, May. 29, 2026, 11:54 AM
When it comes to practical applications of artificial intelligence for car dealers, it’s a marathon, not a sprint. Or a “crawl, walk, run” approach, says QuoreAI founder and CEO Todd Smith. “There’s no (case where you) plug in AI and ... Read More
Marketing for car dealerships in the age of AI
Wednesday, May. 27, 2026, 11:34 AM
There’s no doubt that artificial intelligence is revolutionizing the way companies do business — and the automotive industry is no exception. In fact, most dealers have already embraced AI models and incorporated them into their daily operations. From analyzing data ... Read More
Forming the Transport Queens with Amber Gosney of SYCN Auto Logistics
Tuesday, Jun. 2, 2026, 01:30 PM
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PODCAST: Autonomous vehicles & the used-car market with Peter Janczewski of Draiver
Tuesday, Jun. 2, 2026, 01:23 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. To get a better understanding of how autonomous technology ... Listen Here
SPONSORED EPISODE: The new definition of value in used-car retailing and the role of compliance
Tuesday, Jun. 2, 2026, 12:47 PM
For this special sponsored episode of the Auto Remarketing Podcast, GWC Warranty senior vice president and managing director James Virgoe shared some of his personal experiences of buying a vehicle earlier this year to illustrate how the definition of “value” ... Listen Here

PassTime Refutes Shut-Off Allegations Made in New York Times Story

newspaper 2
Tuesday, Sep. 30, 2014, 04:39 PM
BHPH Report Staff
A recent New York Times story painted an unflattering picture of technology so critical to buy-here, pay-here operators nowadays — GPS and starter interrupt devices. The feature also described pending litigation involving devices manufactured by one of the industry’s top ... [Read More]

SecureClose Shares 10 Habits of Compliant Dealers

SecureClose for BHPH
Thursday, Sep. 25, 2014, 03:20 PM
BHPH Report Staff
Compliance technology provider SecureClose wrapped up AutoStar Solutions’ seventh annual Innovate conference on Wednesday with a list of 10 recommendations for how to significantly decrease risk from lawsuits and government actions pertaining to the F&I closing process. Brent Chavez and ... [Read More]

CFPB Forecast: 4 Dealer Areas Where Bureau Might Focus

Rick Hackett at Innovate for BHPH
Wednesday, Sep. 24, 2014, 05:00 PM
BHPH Report Staff
Rick Hackett, former assistant director at the Consumer Financial Protection Bureau and current partner at Hudson Cook, told the crowd of more than 600 attendees at AutoStar Solutions’ seventh annual Innovate conference the four areas of auto lending he believes ... [Read More]

Dobbins Opens Innovate Conference with Advice on Avoiding BHPH ‘Landmines’

Allen Dobbins for BHPH
Tuesday, Sep. 23, 2014, 02:17 PM
BHPH Report Staff
As AutoStar Solutions opened its seventh annual Innovate conference on Monday by highlighting six of the top new capabilities of its new DMS — Fusion 2 or F2 — president and chief executive officer Allen Dobbins explained how buy-here, pay-here ... [Read More]

Suggestions to Keep Complaints From Creating Problems

desk phone
Tuesday, Sep. 23, 2014, 02:10 PM
Nick Zulovich, Editor
Thanks to the power of the Internet and regulatory zeal for them, consumer complaints boast a shelf life that’s more on par with red wine than red roses. Disagree? Consider this story Terry O’Loughlin shared earlier this year. O’Loughlin, now ... [Read More]

AutoTrader.com Highlights Latest Enhancement to Tool

AutoTrader art for bhph
Tuesday, Sep. 23, 2014, 02:07 PM
Nick Zulovich, Editor
AutoTrader.com’s Buy-Here, Pay-Here Center rolled out to the market a little more than three months ago. In that span, site officials highlighted four significant improvements that already have been unveiled as now more than 500 BHPH dealers nationwide are leveraging ... [Read More]

Hudson Cook: Credit Bureau Furnishing Path to Better Credit for Consumers or a Pitfall for Furnishers?

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Tuesday, Sep. 23, 2014, 02:03 PM
Anne Fortney and Allen Denson, Hudson Cook
We’ve all seen the ads that say, “We’ll help you get better credit by reporting your on-time payments to the credit bureaus.” These ads may accurately tout your customers’ advantage when you furnish their payment histories to the credit bureaus. ... [Read More]

Shilson: Why the Old BHPH Ways Do Not Work Like They Used To

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Tuesday, Sep. 23, 2014, 02:01 PM
Ken Shilson, NABD & Subprime Analytics
I frequently receive phone calls from buy-here, pay-here operators who complain that the deep subprime auto market has changed. Reasons cited are: 1. More competition 2. Customers are more selective about the vehicles they want to buy. 3. Operating and ... [Read More]

Daughtry: Why Compliance Is Not Just For The Big Boys Anymore

book stack 1
Tuesday, Sep. 23, 2014, 01:58 PM
Gene Daughtry, PLS Financial
Compliance is no longer something you can ignore. I know you have heard this over and over for a couple of years now.  You may believe you are a small operation and they won’t pay attention to you. Keep telling ... [Read More]

Rable: Seeing the Light and Surveying the Alternative Data Landscape

expensive
Tuesday, Sep. 23, 2014, 01:56 PM
Greg Rable, FactorTrust
I just heard an old Korean saying that simply states, “It is dark under a lamp.” The concept — that a lamp illuminates everything out in front of it but can’t shed light on what lies just beneath — helps ... [Read More]

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