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Protecting yourself when it comes to vehicle transport with Autosled VP Sam Goldenberg
Monday, Jan. 12, 2026, 05:16 PM
Imagine being a dealer and the vehicle you expected to be transported to your store isn’t on the hauler behind your showroom. And no one knows where the vehicle is. To help avoid the unfortunate situation, Autosled vice president of ... Listen Here
The hidden costs of getting paid with Dealer Pay CEO Julie Douglas
Monday, Jan. 12, 2026, 04:39 PM
As payment technologies evolve, so do the risks. Dealers are increasingly targeted by sophisticated fraud schemes, and compliance requirements are tightening. Dealer Pay CEO Julie Douglas recapped the current environment on the Live Stage presented by SYCN Auto Logistics during ... Listen Here
A breakdown of real-world auto transportation fraud with Preowned Auto Logistics
Friday, Jan. 9, 2026, 01:00 PM
Jeremy Louisos recapped three real-world examples of how fraud recently surfaced in the transportation space. The senior vice president of Preowned Auto Logistics also shared suggestions with Cherokee Media Group’s Joe Overby on how firms can avoid similar situations. The ... Listen Here

SendMeAFriend.com and PassTime Partner to Help BHPH Dealers

hands shaking 1
Wednesday, Jul. 23, 2014, 07:39 PM
BHPH Report Staff
GPS-based technology provider PassTime and customer referral program SendMeAFriend.com formed a strategic partnership this week.  Under the partnership, customers, including buy-here, pay-here dealers, will have access to PassTime’s new 3G device solution — the Elite 3 — as well as ... [Read More]

Shilson: 11 Strategies for BHPH Success from a Financial Perspective

money 3
Thursday, Jul. 17, 2014, 07:02 PM
Ken Shilson, Subprime Analytics and NABD
Success in buy-here, pay-here is frequently measured by how many vehicles a dealer sells each month or year. Although sales are important, this commentary will focus on other areas which are important to BHPH success. “Keeping them sold” is important ... [Read More]

Consumers Not Just Choosing Vehicles Online, But Paying Online, Too

evaluating car with cell phone
Tuesday, Jul. 1, 2014, 04:01 PM
Marya Lang, BillingTree
According to the most recent study from the Federal Reserve, the average new-vehicle loan in the U.S. stands at more than $26,700 with a loan to value ratio of a huge 80 percent. So the volume of payments which are ... [Read More]

10 Questions to Ask About Converting Data When Switching DMS

graph concept 2
Thursday, Jun. 26, 2014, 03:42 PM
Mike Downey, Auto Master Systems
If you’re preparing to switch dealer management software, there are many things to consider as it relates to converting your data. How complete your data is in your new application will determine how effectively you can use the software. Here ... [Read More]

LotVantage’s 5 Recommendations For eBay Classifieds Listings

evaluating car with cell phone
Tuesday, Jun. 24, 2014, 05:13 PM
Jim Jabaay, LotVantage
With any new product and marketplace there’s a learning curve, and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned ... [Read More]

Happy Associates And Profit Go Together

pic for gene column
Tuesday, Jun. 24, 2014, 05:10 PM
Gene Daughtry, PLS Financial
A new study recently coming out of Warwick University has concluded that happiness levels can increase productivity by a staggering 12 percent. To me, this seems obvious, but I have seen many work places where you can feel the tension ... [Read More]

Do Online Reviews From Customers Really Matter In BHPH?

pic for kenny column
Tuesday, Jun. 24, 2014, 04:58 PM
Kenny Atcheson, Dealer Profit Pros
When asked about online reviews, buy-here, pay-here dealers typically offer one of these six responses. Here they are in random order: 1. Our customers don’t read online reviews. 2. There is nothing we can do about it because the BHPH ... [Read More]

Car-Mart Sacrifices Some Q4 Sales To Get Higher Downs

Car-Mart pic for Web
Tuesday, Jun. 24, 2014, 04:48 PM
Nick Zulovich, Editor
America’s Car-Mart president and chief executive officer William “Hank” Henderson cheered one specific financial metric after the buy-here, pay-here dealership chain wrapped up its 2014 fiscal year on April 30. And Henderson did so even though the way Car-Mart reached ... [Read More]

Key Takeaways From NABD’s Buy-Here, Pay-Here Week

photo for Ken's BHPH commentary
Tuesday, Jun. 24, 2014, 04:43 PM
Ken Shilson, NABD and Subprime Analytics
The National Alliance of Buy- Here, Pay-Here Dealers (NABD) recently completed two BHPH training conferences which were held at the Wynn Las Vegas on May 18 through 22. These two conferences included more than 100 speakers and approximately 1,700 attendees ... [Read More]

CFPB Interest In BHPH Dealers Growing Steadily

capitol hill for spn story
Tuesday, Jun. 24, 2014, 04:35 PM
Nick Zulovich, Editor
Maybe you heard it spoken in a 20 group meeting or around the lunch table at the auction. There's one buy-here, pay-here operator telling another, "I'm not worried about the CFPB. I'm just a small guy with 20 cars on ... [Read More]
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