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This Month's Focus

Artificial Intelligence
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CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster
Wednesday, May. 6, 2026, 10:38 AM
Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
DealerOn’s dual launch includes AI search visibility platform, ‘intelligent layer’ touching full dealership
Tuesday, May. 5, 2026, 03:28 PM
DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on ... Read More
Newest Experian tool designed to reduce risk within AI-driven commerce
Monday, May. 4, 2026, 11:19 AM
Experian found another way to connect people and technology. And the newest tool emphasizes the component of a transaction including a real person. Last week, the company launched Experian Agent Trust, a framework that designed to establish a secure, verifiable ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

NC Operation Requests Permission Before Releasing Payoff Amounts

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Tuesday, May. 20, 2014, 05:34 AM
Nick Zulovich, Editor
It’s not yet a compliance mandate issued by a state or federal regulator, but EZWay Auto Sales doesn’t immediately release the payoff amount left on a contract when a customer chooses to trade and make a purchase at another store. ... [Read More]

PassTime, Hudson Cook To Offer Free Seminar During NABD Events

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Tuesday, May. 20, 2014, 04:47 AM
Nick Zulovich, Editor
Maintaining the collection of regular payments is one of the most important segments of the buy-here, pay-here business. Officials from PassTime and Hudson Cook want BHPH operators to consider two questions when they're evaluating technology to enhance their collection efforts. ... [Read More]

New AutoTrader.com BHPH Buyer Study Sheds More Light On Typical Customer Profile

buying car 4_2
Tuesday, May. 20, 2014, 04:43 AM
BHPH Report Staff
The National Alliance of Buy-Here, Pay-Here Dealers and AutoTrader.com teamed up to conduct a groundbreaking study to define the consumer profile of the average BHPH customer and to understand the unique shopping needs of this customer segment. The two-part study ... [Read More]

Common Sense Marketing Aims Directly At BHPH Customers

couple driving 1_1
Tuesday, May. 20, 2014, 04:39 AM
Denny Long, Credit Mail Experts
You must understand your audience in order to do a great job at marketing your product. If you sell pizza, understanding and targeting your market is pretty easy. Statistics show that 93 percent of Americans eat pizza at least once ... [Read More]

I See You’re Back in Vegas … Why?

wynn pic for gene for web
Tuesday, May. 20, 2014, 04:29 AM
Gene Daughtry, PLS Financial
Why did you come to Vegas this year? Yes, there is a conference for our industry, and all the major players are here. Many of the best buy-here, pay-here dealers, and other operators who want to be the best, are ... [Read More]

Tips On When To Upgrade To A Better Employee

don column pic for web
Tuesday, May. 20, 2014, 04:25 AM
Don Jasensky, Automotive Personnel
A decision that every leader has to make is when to upgrade to a better employee. This is always a difficult decision because it means that an employee will likely be terminated or demoted. However, a leader has to see ... [Read More]

AutoTrader.com Unveils Details Of BHPH Center

BHPH Center for web
Tuesday, May. 20, 2014, 04:20 AM
Nick Zulovich, Editor
AutoTrader.com executive vice president and chief operating officer Alan Smith boiled down the site's primary objective as being the online catalyst to bring vehicle shoppers and dealers together. The company is sharpening that strategy to cater to the buy-here, pay-here ... [Read More]

Benchmarks Reveal A Challenging 2013

new bhph benchmarks for web
Tuesday, May. 20, 2014, 04:17 AM
Nick Zulovich, Editor
The numbers point to just how rough the retail sales seas got for some buy-here, pay-here dealers in 2013. According to the BHPH Industry Benchmarks prepared by the National Alliance of Buy-Here, Pay-Here dealers in association with SGC Certified Public ... [Read More]

Bankruptcy filings drop again in April

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Tuesday, May. 6, 2014, 01:20 PM
BHPH Report Staff
The American Bankruptcy Institute determined total bankruptcy filings in the United States decreased 13 percent in April compared to the same month last year. According to data provided by Epiq Systems, bankruptcy filings totaled 87,954 in April, down from the ... [Read More]

Daughtry: Tax Season Has Ended So Now What?

sales agreement 2
Tuesday, Apr. 22, 2014, 08:02 PM
Gene Daughtry, PLS Financial
What I have heard, from speaking with dealers in different parts of the country, the “now what” answer is as follows: Find some cars. I speak with dealers each month to see what’s happening and keep up with the business. ... [Read More]

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