PODCAST: Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 10:08 AM
National Lenders hires director of client success, regional VP of sales
Thursday, May. 7, 2026, 01:21 PM
Dealers cheer how valuable 2026 BHPH United Summit was
Tuesday, May. 5, 2026, 01:22 PM
This Month's Focus
Artificial Intelligence
Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Experian Automotive on using data the right way to protect used-car profits
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. During a candid conversation with Cherokee Media Group’s Andrew ... Listen Here
Friday, May. 22, 2026, 10:50 AM
Closing the appraisal divide with Brad Kokesh of TraXtion
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here
Friday, May. 22, 2026, 10:38 AM
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Thursday, May. 21, 2026, 03:44 PM
Illegal Use of Text Messages Triggers $1M Penalty from FTC
Saturday, Jan. 18, 2014, 04:36 PM
BHPH Report Staff
Panel discussions about collections at events hosted by the National Alliance of Buy-Here, Pay-Here Dealers sometimes stir the most attention from conference goers. This week's enforcement action revealed by the Federal Trade Commission regarding the illegal use of text messages ... [Read More]
Three Ways to Improve Collections and Recovery Departments
Saturday, Jan. 18, 2014, 04:25 PM
Nick Zulovich
When gathered amongst themselves, sometimes dealers and finance company executives who specialize in working with customers with checkered credit pasts say they're not in the car business — they're in the collections business. "If you have a weak leg in ... [Read More]
Car-Mart Ramps Up Use of GPS as New Georgia Store Opens
Thursday, Dec. 19, 2013, 02:40 PM
Auto Remarketing
This week, America's Car-Mart opened the 127th dealership in its network of buy-here, pay-here stores. And it's nearly certain the vehicle in inventory will be equipped with a GPS device, a practice the company hesitated in doing until recently. Car-Mart ... [Read More]
Shilson: Getting Your Best BHPH Customers Back
Thursday, Dec. 19, 2013, 02:39 PM
Auto Remarketing
The first half of 2013 is now in the rearview mirror for the buy-here, pay-here industry, and it's time to look back. Many operators reported lower unit sales versus the same period last year. Two important questions are, "Why?" and ... [Read More]
Spireon Begins GoldStar GPS Integration with Frazer DMS
Thursday, Dec. 19, 2013, 02:37 PM
Auto Remarketing
Spireon, the provider of the GoldStar GPS solution as well as other mobile resource management and business intelligence tools, completed an initial phase of the integration with Frazer's Dealer Management System. The companies highlighted that joint customers of GoldStar GPS ... [Read More]
Finance Express Expands WorkList Capability Beyond Collections for BHPH Dealers
Thursday, Dec. 19, 2013, 02:36 PM
Auto Remarketing
RANCHO SANTA MARGARITA, Calif. — Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, ... [Read More]
NABD to Open 2014 with Another BHPH Boot Camp
Thursday, Dec. 19, 2013, 02:31 PM
Auto Remarketing
The National Alliance of Buy-Here, Pay-Here Dealers is giving veteran operators as well as professionals who want to begin 2014 by learning more about the industry the chance to see all elements of a thriving operation in action. NABD's next ... [Read More]
Three Routes To Big Improvements Within Your Collections & Recovery Departments
Wednesday, Dec. 18, 2013, 05:52 PM
Nick Zulovich
When gathered amongst themselves, sometimes dealers and finance company executives who specialize in working with customers with checkered credit pasts say they're not in the car business — they're in the collections business. "If you have a weak leg in ... [Read More]
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