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Used Car Week Hall of Fame honoree Jared Kalfus of Black Book
We finish our series featuring the 2026 Used Car Week Hall of Fame honorees with a conversation featuring Black Book president Jared Kalfus. Kalfus describes what it takes to be successful in sales and why face-to-face conversations are still vitally ... Listen Here
SPONSORED EPISODE: Prospects for more auto refinancing with Gravity Lending
In this special sponsored episode of the Auto Remarketing Podcast brought to you by Allied Solutions, we turn our attention to auto refinancing. Brad Paxman oversees 90 lender relationships for Gravity Lending, which is an auto refinance and fintech company ... Listen Here
Used Car Week Hall of Fame: Bob McConkey of McConkey Auction Group
Next up on our series featuring the 2026 Used Car Week Hall of Fame honorees is a conversation with Bob McConkey, president and CEO of the McConkey Auction Group. McConkey, along with MAG chief operating officer David Pendergraft and DAA ... Listen Here

How to reach 4 different kinds of shoppers amid consumer stress & uncertainty

shop-online
BHPH Report Staff
Research from The Federal Reserve Bank of New York’s Center for Microeconomic Data and the LegalShield Consumer Stress Legal Index (CSLI) show the current state of household finances isn’t necessarily great right now. Big Time Advertising founder and CEO Terry ... [Read More]

Veteran industry trio rolls out collections service provider tailored for BHPH

BHPH Report Staff
This week, industry veterans Travis Ross, Mike France and Jeff Anderson launched a specialized outsourced collections service tailored for buy-here, pay-here dealerships. The trio with more than 70 years of combined experience sees Auto Collect Solutions as a service provider ... [Read More]

Experts see hurricanes adding to bankruptcy surge already spotted in Q3

bankruptcy
BHPH Report Staff
As if hurricanes don’t already cause enough destruction, experts see these wicked storms adding more fuel to the ongoing rise in bankruptcies. According to data provided by Epiq AACER on Monday, total bankruptcy filings through the first three quarters of ... [Read More]

NIADA roundup: New 20 group moderator, Helene help & Policy Conference recap

BHPH Report Staff
The National Independent Automobile Dealers Association recapped several developments on Wednesday, including its new 20 group moderator and consultant for buy-here, pay-here dealers, fundraising to help members impacted by Hurricane Helene and the successes of its 2024 Policy Conference in ... [Read More]

COMMENTARY: Lessons of leadership during a crisis

Steve Levine, Ignite Consulting Partners
Like everyone else, I’m watching the horrible news coming out of North Carolina with a heavy heart. The devastation and suffering will impact that area and those people enduring Hurricane Helene’s aftermath for years to come. These catastrophic events have ... [Read More]

Former DriveTime exec to become Car-Mart COO

Car-Mart expands via acquisition, reports fiscal Q2 performance
BHPH Report Staff
America’s Car-Mart will have a new chief operating officer coming aboard on Oct. 7. According to an announcement made on Tuesday, Car-Mart has appointed Jamie Fischer as COO. Fischer will join the company that operates 149 dealerships and more than ... [Read More]

Empire hires former Agora Data executive as regional VP of sales

BHPH Report Staff
Empire Indemnity Insurance Company Risk Retention Group appointed Justin Stokes as its new regional vice president of sales. Based in Frisco, Texas, Empire said on Tuesday that Stokes brings two decades of experience in automotive finance and management with a ... [Read More]

4 ways to improve relationships with repeat customers

Salesman with young customer1255494403
BHPH Report Staff
Big Time Advertising founder and CEO Terry MacCauley offered a variety of suggestions to help buy-here, pay-here and independent dealers secure an important resource to maintain profitability and success — repeat customers. “Retaining customers is more cost-effective than acquiring new ... [Read More]

Buckeye Dealership Consulting welcomes 2 more professionals, including new COO

BHPH Report Staff
Buckeye Dealership Consulting reinforced its management team again this week, hiring a chief operating officer and new business development manager. Coming aboard as COO of the provider of reinsurable products for dealers and finance companies is James O’Connell, who will ... [Read More]

6 Byrider franchisees buy assets from Altamont Capital Partners

BHPH Report Staff
Dealers make deals every day, but this one in the buy-here, pay-here segment is more than just stretching a nickel or two on a trade. Byrider announced on Thursday that an investor group of Byrider franchisees has acquired the assets ... [Read More]

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