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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

LegalShield Consumer Stress Legal Index highlights likelihood of escalating bankruptcies

Thursday, Apr. 9, 2026, 02:39 PM
BHPH Report Staff
First-quarter data provided this week by Epiq AACER showed bankruptcy filings jumped 14% year-over-year with total cases surpassing 150,000. Well, the Bankruptcy Index that’s part of the LegalShield Consumer Stress Legal Index (CSLI) indicated automotive and other industries ought to ... [Read More]

150K bankruptcies filed in Q1, up 14% year-over-year

bankruptcy 1
Tuesday, Apr. 7, 2026, 03:05 PM
BHPH Report Staff
There could be more than 150,000 new potential customers who might be seeking auto financing from a buy-here, pay-here dealership soon. That’s because there were 150,009 total bankruptcy filings registered during the first quarter of 2026, according to data provided ... [Read More]

COMMENTARY: Dealers left to their own devices

Thursday, Apr. 2, 2026, 10:28 AM
Steve Levine, Ignite Consulting Partners
We’ve experienced a run on issues related to GPS and starter interrupt devices lately, so we thought we’d give this subject some attention. Is a device disclosure being provided? If so, who wrote it? The existence of the installation of ... [Read More]

Tax season roundup: Refunds up almost 11%, while nearly 1 in 3 Gen Z adults report not filing a return

Thursday, Mar. 26, 2026, 10:37 AM
BHPH Report Staff
The latest update from the Internal Revenue Service indicated the average federal tax refund is almost 11% higher this year versus 2024. But a consumer survey orchestrated by ACI Worldwide also highlighted the volume of young consumers who might not ... [Read More]

Byrider Dealer Board rolls out Project Excellence fueled by RockED to standardize employee training

byrider picture for web
Thursday, Mar. 12, 2026, 11:47 AM
BHPH Report Staff
The Byrider Dealer Board is looking to have potential buyers have the same experience no matter if the buy-here, pay-here store franchisee operates in Indiana, Wisconsin, Florida or Texas. So, the board recently partnered with RockED to launch Project Excellence, ... [Read More]

Expert says ‘it’s clear why’ bankruptcies jumped in February

bankruptcy
Tuesday, Mar. 10, 2026, 11:38 AM
BHPH Report Staff
Upward year-over-year movements in February of every bankruptcy classification certainly caught experts’ attention. According to data from Epiq AACER, total bankruptcy filings in February jumped 14% year-over-year to 45,891. That’s up from 40,304 filings in February 2025. The February update ... [Read More]

Revived NIADA report tallies 2025 sales, looks to clarify active dealer count

Thursday, Mar. 5, 2026, 10:59 AM
BHPH Report Staff
The National Independent Automobile Dealers Association reported that independent stores retailed 9.8 million vehicles in 2025, nearing 2020 total sales. That’s the top headline from NIADA’s revived Used Car Industry Report, which features more than 100 pages of information, including ... [Read More]

PODCAST: Dealer/consultant Luke Godwin discusses issues and opportunities facing dealers today

Tuesday, Mar. 3, 2026, 03:47 PM
BHPH Report Staff
Luke Godwin has his finger on the pulse of the independent used-car dealer. For starters, he’s a dealer himself as owner of Godwin Motors in Columbia, S.C. He’s also a consultant working with independent dealers and a frequent speaker at ... [Read More]

BHPH United Summit to feature ‘The Garage’ with hands-on opportunities for dealers

Tuesday, Mar. 3, 2026, 12:17 PM
BHPH Report Staff
One of the many attractions of Las Vegas is seeing live performances. Organizers of the fifth annual BHPH United Summit at Caesars Palace are taking the same path, but with dealerships being the star of the show. A portion of ... [Read More]

NIADA hosts leadership meeting, presents five-year strategic plan

Thursday, Feb. 26, 2026, 12:51 PM
BHPH Report Staff
The National Independent Automobile Dealers Association hosted a leadership meeting in Dallas this week, gathering state executive directors, staff and board presidents for two days of training, networking and exchanging ideas. NIADA’s board of directors also presented the association’s five-year ... [Read More]

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