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This Month's Focus

Artificial Intelligence
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Bain Survey: Few Companies Ready for Sustainability Rules (24%) Building on three-year partnership, Bain invests in OpenAI Deployment Company
Wednesday, May. 13, 2026, 12:13 PM
Bain & Company today announced an investment in the Deployment Company, a new venture launched by OpenAI with 19 global partners. According to a news release, the OpenAI Deployment Company is built to help businesses deploy artificial intelligence across their ... Read More
EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Empire RRG becomes Diamond-level business partner with NIADA

Empire RRG becomes Diamond-level business partner with NIADA
Thursday, Feb. 15, 2024, 10:39 AM
BHPH Report Staff
Empire Indemnity Insurance Company Risk Retention Group now has a Diamond level business partnership with the National Independent Automobile Dealers Association. Empire chief operating officer Eric Hurst said this strategic move solidifies Empire’s commitment to providing “unparalleled support to dealers ... [Read More]

7 recommendations for independents to sharpen operations

7 recommendations for independents to sharpen operations
Tuesday, Feb. 13, 2024, 09:33 AM
BHPH Report Staff
With about 45 days already on the 2024 books, NextGear Capital assembled seven recommendations for independent and buy-here, pay-here dealerships to help them stay on a positive track for the rest of the year. These suggestions touch on a variety ... [Read More]

Ignite Consulting Partners on tax season: ‘Watch your speed’

Ignite Consulting Partners on tax season: ‘Watch your speed’
Thursday, Feb. 8, 2024, 11:40 AM
BHPH Report Staff
Ignite Consulting Partners turned to their music library to mark last week’s beginning of the Internal Revenue Service accepting federal tax returns for the current filing season. To explain what this part of the calendar can mean for independent and ... [Read More]

Increases in bankruptcy filings reach 18 consecutive months

bankruptcy
Tuesday, Feb. 6, 2024, 12:46 PM
BHPH Report Staff
We’re now a year and a half into the upward march for bankruptcies. Reinforcing findings from the Consumer Stress Legal Index (CSLI) recently shared by LegalShield, data provided by Epiq Bankruptcy last week showed total bankruptcy filings jumped 17% year-over-year ... [Read More]

Car-Mart recaps most successful Holiday Toy Drive yet

Tuesday, Jan. 23, 2024, 10:45 AM
BHPH Report Staff
As America’s Car-Mart put it, “It’s quite a (toy) story.” The buy-here, pay-here dealership network celebrated the most successful effort for its annual Holiday Toy Drive, collecting 31,016 toys and delivering them to 31 children’s hospitals in the company’s 12-state ... [Read More]

Context around Top 10 locations with highest unemployment

another top 10 list image
Thursday, Jan. 18, 2024, 11:07 AM
BHPH Report Staff
FormRush distributed some intriguing unemployment analysis that might help buy-here, pay-here operators and special finance departments at other dealerships with their underwriting and collections efforts, especially in 10 locations. Susy Bento is the senior data scientist at FormRush, which provides ... [Read More]

COMMENTARY: Strategies for subprime market during challenging economic conditions applies to all

BHPH evolution: Key to success in a recovering auto industry
Tuesday, Jan. 16, 2024, 12:38 PM
Tiger Okeley, Oak Motors
It’s a challenging time to be in the car market. A host of colliding economic factors have reduced new car production, limited dealer inventory and driven the cost of new and used vehicles to record highs. At the same time, ... [Read More]

IRS announces date for accepting 2023 tax returns

tax refund image
Tuesday, Jan. 9, 2024, 12:54 PM
BHPH Report Staff
Jan. 29 will be an important day for buy-here, pay-here dealerships. The Internal Revenue Service announced on Monday that Jan. 29 is the official start date of the nation’s 2024 tax season when the agency will begin accepting and processing ... [Read More]

Experts put 18% annual rise in bankruptcies into context

bankruptcy
Thursday, Jan. 4, 2024, 10:29 AM
BHPH Report Staff
Total 2023 bankruptcy filings increased 18% year-over-year, but Epiq AACER put that notable rise in context. According to data provided by Epiq AACER on Wednesday, total bankruptcy filings in 2023 came in at 445,186, which was up from the 2022 ... [Read More]

COMMENTARY: Recapping another year in BHPH

Details of upcoming repossession webinars from ARA & Weltman
Tuesday, Jan. 2, 2024, 03:07 PM
Gene Daughtry, AMS Consulting
Wow, another year ended, and a new one has started. Grandma always said life is like a roll of toilet paper; closer to the end the faster it goes! These years are about down to eight months now it seems. ... [Read More]

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