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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here
Why now is the time used-car leasing might gain sustained momentum
Wednesday, May. 20, 2026, 03:25 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. FlexPath DXP chief executive officer Tarry Shebesta draws on ... Listen Here

PODCAST: Tax Max president and chief executive officer Bill Neylan

Podcast
Tuesday, Nov. 14, 2023, 11:11 AM
BHPH Report Staff
Thanksgiving might be about a week away. But instead of turkey and all the trimmings, Tax Max president and chief executive officer Bill Neylan is already thinking about how refunds can set the table for a tasty way for independent ... [Read More]

Bankruptcy filing increases reach 15 consecutive months

bankruptcy 2
Thursday, Nov. 2, 2023, 11:48 AM
BHPH Report Staff
What some experts might consider to be what the federal government has given and taken away during the past three years is manifesting itself significantly in the bankruptcy space. Epiq Bankruptcy and the American Bankruptcy Institute (ABI) spotted six double-digit ... [Read More]

Accelerated Solutions Group unveils solution to stop catalytic converter theft

Accelerated Solutions Group launches anti-theft solution
Tuesday, Oct. 31, 2023, 10:34 AM
BHPH Report Staff
Catalytic converter theft is an issue that impacts many dealerships; independent and buy-here, pay-here operators in particular. To help stores keep their vehicles in inventory with all their necessary parts, Accelerated Solutions Group on Tuesday announced deployment of its patent-pending ... [Read More]

Car-Mart’s ‘Hank’ Henderson passes away

Tuesday, Oct. 17, 2023, 01:24 PM
BHPH Report Staff
America’s Car-Mart announced on Monday that William “Hank” Henderson — whose time with the buy-here, pay-here operation dated back to 1987 — passed away unexpectedly on Saturday. Rising up the company ranks, Henderson served as Car-Mart’s chief executive officer from ... [Read More]

Q3 closes with across the board rise in bankruptcies

bankruptcy image
Thursday, Oct. 12, 2023, 02:04 PM
BHPH Report Staff
Every year-over-year comparison made by bankruptcy experts after reviewing filing data through the first three quarters of this year showed an increase. According to data provided by Epiq Bankruptcy, total individual filings registered through the first nine months of the ... [Read More]

PODCAST: New Car-Mart CEO Doug Campbell

Tuesday, Oct. 10, 2023, 03:38 PM
BHPH Report Staff
Doug Campbell officially became chief executive officer America’s Car-Mart on Oct. 1, roughly a year after joining the 42-year-old buy-here, pay-here dealership company. Campbell made an appearance on the Auto Remarketing Podcast to recap his journey to this position and ... [Read More]

NIADA names moderators for BHPH event’s dealer roundtables

NIADA names moderators for BHPH event’s dealer roundtables
Wednesday, Oct. 4, 2023, 02:24 PM
BHPH Report Staff
The National Independent Automobile Dealers Association has selected some of the country’s top buy-here, pay-here dealers as moderators for the dealer roundtables at the upcoming NIADA BHPH Dealer Forum. The association said the moderators will include: —Dan Francis of Andrews ... [Read More]

Advantage promotes Frasher to national sales director

Advantage promotes Frasher to national sales director
Tuesday, Oct. 3, 2023, 12:01 PM
BHPH Report Staff
On Monday, Advantage Automotive Analytics announced the promotion of Melissa Frasher to national sales director. The provider of modern data analytics and advanced risk-mitigation solutions for vehicle finance professionals highlighted the executive move is part of its ongoing national expansion ... [Read More]

WSIADA partners with ComplyNet to boost resources for Washington state independent stores

WSIADA joins forces with ComplyNet for Washington's indie stores.
Friday, Sep. 22, 2023, 11:06 AM
BHPH Report Staff
This week, ComplyNet announced a strategic partnership with the Washington State Independent Auto Dealers Association (WSIADA) in a move aimed at streamlining compliance processes for independent stores in the Evergreen State. In an era of increasing regulatory scrutiny and growing ... [Read More]

Revisiting topic of partial payments

Revisiting topic of partial payments
Thursday, Sep. 14, 2023, 10:34 AM
BHPH Report Staff
It’s a scenario buy-here, pay-here dealerships and subprime auto finance companies might face almost daily. The customer’s monthly payment is due, and it’s $500. But the individual encountered an issue and asked your representative if $250 could be accepted now ... [Read More]

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